Job SummaryDefine and drive local digital and IT transformation in line with the group direction. Manage, maintain and evaluate in-country IT systems and infrastructure. Implement activities to ensure an operationally efficient environment and satisfaction from internal and external IT and business users. Ensure alignment to Group IT standards and project. Overall responsibility to serve as the strategic interface with assigned business units or functional area for the purpose of business technology strategy development, solution discovery, service management, risk management and relationship management.
General Responsibilities
Define regional Digital & IT strategy and drive transformation
Oversee and manage operating departmental budgets and costs according to annual allocation to ensure efficient allocation of resources, where applicable
Develop, manage and monitor IT implementation activities; monitor delivery and support to business/users
Monitor compliance to IT standards and provide guidelines to maintain IT systems and its operational plans
Develop and prepare the evaluation, implementation and maintenance of the organization's information systems, ensuring alignment with budget/IT road map and Group IT
Manage and execute in-country IT plans and policies throughout the organization, ensuring compliance/control
Monitor and maintain in-country IT policies and procedures to ensure protection of IT assets, integrity, security and privacy of information
Maintain and monitor disaster recovery plans for critical systems
Develop continuous improvements, review changes and implement changes when required
Consistently engage with business/key stakeholders on requirements
Develop communication plans to keep all stakeholders informed on IT developments/progress
Ensure service-level adherence and satisfaction
Functional Skills And Knowledge
Demonstrate advanced knowledge of technologies, systems and business processes
Demonstrate knowledge in IT service management, SAP and consumer goods and/or pharmaceutical industries
Proven advanced numeracy and excellent quantitative analysis skills
Proven ability to work creatively and analytically in a problem-solving environment
Excellent communication (written and oral) and interpersonal skills
Excellent leadership and management skills
Passion for excellence and delivering business value
Experience leading or managing teams effectively and planning/structuring analytical work
EducationBachelor's degree, preferably with a Master's in Business Management / Information Technology
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