GEODIS is a leading global logistics provider acknowledged for its expertise across all aspects of the supply chain. As a growth partner to its clients, GEODIS specializes in five lines of business: Supply Chain Optimization, Global Freight Forwarding, Global Contract Logistics, Distribution & Express, and European Road Network. With a global network spanning nearly 170 countries and more than 53,000 employees, GEODIS is ranked no. 6 in its sector across the world. In 2023, GEODIS generated €11.6 billion in revenue. GEODIS is a company owned by SNCF Group.
This position is also open to anyone recognized as a disabled worker.
Reference:
Line Of Business: ROAD TRANSPORT
Type of assignment: Full-time Regular
Function: Operational activities - Customer Service
Job title: CUSTOMER ACCOUNT MANAGER - NAVARRA M / F
GEODIS' vision is to be the growth partner for its clients. As a logistics company, we achieve this through proven expertise across our five lines of business: Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express, and Road Transport. Our emphasis on excellence in these areas has made us a worldwide supply chain leader, committed to helping clients overcome their logistical constraints.
At Geodis Road Transport, we welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
What You'll Do:
Develop process and system improvements to continually raise the bar of execution
Direct, manage and execute daily operations in support of our International customer base
Participate in the development, implementation and automation of critical business processes and tools used to track sales process, forecasting, pipeline management and performance
Work with customers to continually seek new solutions for their logistics challenges
Manage any issues that come up in the normal operation of freight movement
Be able to speak to core operational and growth metrics with the management team
Serve as a partner to our sales team anticipating challenges and presenting solutions to support Geodis RT's objectives
What You'll Need:
An undergraduate degree or 2+ years of equivalent experience in a professional experience focused on process and operational improvement
Demonstrated ability to solve complex problems under pressure
Innovative mindset focused on doing things better, faster, more efficiently
Ability to collaborate and work with a highly diverse set of customers, transportation partners, and internal partners
Passion for the service needs of our customers and transportation partners
Analytical and critical thinking ability
Strong communication and organizational skills
The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
Bachelor's Degree or equivalent experience
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