Join to apply for the Maintenance CRM Consultant role at Sage2 days ago Be among the first 25 applicantsJoin to apply for the Maintenance CRM Consultant role at SageGet AI-powered advice on this job and more exclusive features.Talent Acquisition Specialist | Recruitment and Development | Employee Experience | Culture I PsychologistWe're seeking a Maintenance CRM Consultant to ensure the smooth operation of client CRM solutions, managing system configurations, and providing advanced support to keep everything running efficiently.This is a hybrid role requiring 3 days per week in our Barcelona office.Key Responsibilities :
Support Tickets :
Resolve advanced issues and escalate complex ones to the technical team.Change Management :
Monitor system changes, manage permissions, and maintain security.System Maintenance :
Handle data imports / exports and troubleshoot cron job errors.Configuration and Customization :
Implement system adjustments, manage dispatches, and oversee user settings.Client Engagement :
Build strong client relationships and understand their unique system needs.Requirements :
Technical Skills :
Advanced system support experience, SQL Server expertise is a must.Languages :
Fluent in English and Spanish.Soft Skills :
Strong communication, problem-solving abilities, and attention to detail.Experience :
2+ years in a support / maintenance role, preferably in SaaS / Tech.At Sage, we offer you an environment where you can grow professionally without compromising your personal well-being. Our benefits package is designed to provide stability, flexibility, and balance :
Flexible benefits :
exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.Well-being :
Free access to the Calm app (for up to 5 users), 24 / 7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self-care and parenting resources through the Cleo app.Flexible working :
flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.Annual leave :
23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.Extended leave :
7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.Financial support :
Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.Health and Safety ResponsibilitiesFostering the safety culture, by leading with your own example.Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.Seniority levelSeniority level Mid-Senior levelEmployment typeEmployment type Full-timeJob functionJob function Consulting, Information Technology, and SalesIndustries Software DevelopmentReferrals increase your chances of interviewing at Sage by 2xGet notified about new Customer Relationship Management Consultant jobs in Barcelona, Catalonia, Spain .Customer Success Manager - EMEA (remote) CUSTOMER SUCCESS MANAGER - H / F- BARCELONE Customer Success Manager – Italian & Spanish (French a Plus!) Customer Success Manager - French Native Customer Success Manager (Fluent Portuguese, Spanish and good English) Senior Digital Customer Success Manager - S / 4HANA Private Cloud - EMEA South Senior Digital Customer Success Manager - S / 4HANA Private Cloud - MEE Region - (English / German) Junior Business Analyst Assistant / CRM & Customer Data Trainee Senior Customer Success Manager - French Speaker - F / M / XGreater Barcelona Metropolitan Area 1 month agoTeam Lead Customer Success Manager - French Speaker - F / H / XGreater Barcelona Metropolitan Area 1 month agoCustomer Success Manager, Amazon Robotics Customer Experience Team Business Analyst, Translation Services Operations Digital Customer Success Manager (D-CSM) - Generalist MEE - Barcelona - German Speaker Tech Customer Success Manager, Amazon Robotics Customer Experience Team Head of Underwriting Support (with Business Analyst Manager experience) Customer Success & Operations Manager - DACH Market Business Analyst - ITSM Knowledge Manager (m / f / d)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr
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