As the Regional Director of Commercial Excellence for EMEA West, you partner with the Regional VP to implement FME’s Commercial Excellence system and act as a trusted advisor to General Managers. You drive commercial effectiveness through data-driven insights, KPI setting, and incentive design, leading cross-functional initiatives in sales methodology, price and tender excellence, S&OP, training, customer service, and CRM, while ensuring governance, compliance, and operational rigor to maximize regional results.
Your Responsibilities:
* Lead and coordinate regional Commercial Excellence initiatives aligned with global strategy;
support VP in defining and communicating regional commercial strategy
* Develop and implement marketing and sales projects with Verticals, ensuring alignment, execution, accountability, and results
* Drive continuous improvement in commercial processes and validate business strategies including product mix, pricing, channels, and business models
* Support regional budgets, forecasts, and mid-term business plans in line with global strategy
* Set KPIs, monitor performance, identify gaps, deploy action plans, and translate strategic objectives into operational plans
* Define and implement commercial training plans;
support promotions, demand generation, and Omni-Channel sales models
* Drive pricing and tender excellence, manage CRM and promotional tools, and ensure efficient customer service and harmonized processes
* Coordinate regional S&Op processes, oversee market insight activities, and steer Commercial Excellence through metrics
* Identify and engage stakeholders up to C-suite, develop engagement plans, and lead organizational change management strategies
* Identify critical capabilities, assess gaps, and prioritize development initiatives to meet business needs
* Ensure compliance with all relevant FME policies, corporate values, and the Compliance Framework
Your Profile:
* Master’s degree in Business Economics, Finance, or related field
* 15+ years in Med Tech or Pharma commercial support, business intelligence, or marketing
* Advanced stakeholder management, analyzing expectations and developing engagement strategies
* Proficient in English, other languages are an asset
* Skilled in strategic planning and healthcare industry, with strong knowledge of regional policies, procedures, and regulations, and experienced in presenting to top management, boards, and public groups
* Builds effective, collaborative teams and applies a strategic mindset with business insight and financial acumen to make timely, high-quality decisions, manage ambiguity, prioritize work, navigate complexity, and deliver customer-focused solutions
Our Offer for you:
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
* Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world
* Individual opportunities for self-determined career planning and professional development
* A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one
* A large number of committed people with a wide range of skills, talents and experience
* The benefits of a successful global corporation with the collegial culture of a medium-sized company
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