We are looking for a Junior Account Manager to join us in our Commercial team, based in Palma. Our team is growing, so we are looking for a proactive and curious person who wants to develop his/her professional career in a Commercial department.
Main responsibilities:
* Analyse and understand our destinations and clients, their business model, and their requirements.
* Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
* Customer account management, including negotiation of contracts and agreements to maximize profit
* Educate clients on existing and new product features and functionalities and how it can contribute to their business growth
* Acquisition of new clients, making their business model transparent and carrying out risk assessment
* Constant market research and analysis to create business plans on commercial opportunities
* Monitoring performance reports with according interpretation and execution of required actions towards clients and the organization
* Close collaboration with different cross functional teams/departments across multiple countries
* Central point of contact for the clients and organization.
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