About the Company
SHA is the general leader in Longevity, Wellbeing & Health Optimization, combining scientific
excellence with integrative health and luxury hospitality. With flagship properties in Spain and
Mexico and expansion into the Middle East and beyond, SHA is redefining how highperformance
individuals optimize their health and live longer, better lives.
As we accelerate our global growth, digital experience, AI-driven journeys, and conversion
excellence will be critical to unlocking our full commercial potential.
About the Role
We are seeking a strategic and hands-on Ecommerce Manager to lead the general digital
sales ecosystem of SHA Wellness Clinic across Spain and Mexico.
This role sits at the intersection of business, technology, and brand, with full
accountability for driving online revenue growth, optimizing conversion, and enhancing the
digital customer experience across all touchpoints — from initial discovery to booking and
post-stay engagement.
The ideal candidate combines a strong analytical and commercial mindset with deep
expertise in CRO, digital product, CRM ecosystems, and luxury customer experience,
ensuring that every interaction reflects SHA’s premium positioning while maximizing
performance.
Key Responsibilities
- Ecommerce Strategy & Revenue Growth.
- Digital Product & Platform Ownership.
- SHA Boutique & New Ecommerce Development.
- Analytics & Performance Optimization
- Customer Experience & Brand Excellence
- Cross-Functional Collaboration.
- Technical & CRM Ecosystem Understanding.
- Budget & Vendor Management.
Qualifications
- Proven experience in a senior ecommerce or digital leadership role, ideally within luxury, hospitality, wellness, or premium consumer brands.
- Strong expertise in:
o CRO and growth strategies
o UX/UI and digital product development
o Analytics and data-driven decision making
- Hands-on experience with:
o HubSpot (CRM, CMS, automation)
o WordPress ecosystems
o GA4, Looker Studio, Tag Manager, Clarity
- Solid understanding of:
o APIs, integrations, and digital architectures
o Ecommerce operations (payments, subscriptions, logistics)
- Strong commercial mindset with a proven ability to drive revenue and impact business performance.
- Experience managing global markets and adapting strategies to different regions.
Tools & Working Environment
- HubSpot
- WordPress
- GA4 & Looker Studio
- Microsoft Clarity
- Figma
- Notion
- Excel
Key Success Metrics
- Online revenue growth (booking engine + boutique).
- Conversion rate optimization across key funnels.
- Lead generation and contribution to offline sales.
- Customer experience and satisfaction metrics.
- Efficiency in budget and resource management.
Pay Range and Compensation Package
Compensation details will be discussed during the interview process.
Equal Opportunity Statement
SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.