Virtual account manager (inside sales)

Alcobendas, Alcobendas, ESP, Spain Company: Xerox Client / Employer: ThermoFisher Scientific

We are seeking a motivated, customer‑focused, and results‑driven Virtual Account Manager to join our growing Microbiology Division commercial team. In this role, you will be responsible for driving revenue growth, developing strategic customer relationships, and expanding business opportunities across an assigned territory through a consultative sales approach. You will leverage Thermo Fisher Scientific’s extensive microbiology portfolio to deliver solutions that help laboratories, healthcare organizations, and industrial partners achieve operational excellence and scientific advancement.

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• Drive revenue growth by managing and expanding existing customer accounts while identifying and developing new business opportunities.
  
• Identify and qualify sales opportunities through inbound lead follow‑up, outbound prospecting, cold calls, and email campaigns.
  
• Build strong, long‑term customer relationships through regular engagement, business reviews, and solution‑oriented support.
  
• Understand customer workflows, technical requirements, and business challenges to recommend appropriate products and services.
  
• Achieve and exceed monthly, quarterly, and annual sales targets within the assigned territory.
  
• Develop and execute strategic territory and account plans to maximize growth opportunities.
  
• Maintain accurate and up‑to‑date sales activities, pipeline management, and customer interactions using CRM.
  
• Collaborate cross‑functionally with marketing, product management, technical support, and field sales teams to ensure an outstanding customer experience.
  
• Stay informed on industry trends, competitive products, market dynamics, and emerging customer needs within the microbiology and life sciences sectors.
  
• Lead and support commercial process management activities, including confidentiality agreements, pricing negotiations, preferred supplier agreements, and contract discussions.
  
• Prepare account status reports and business updates as required by management.
  
• Participate in customer meetings, internal trainings, and occasional travel activities when required.
  

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• Master’s Degree in Life Sciences, Chemistry, Microbiology, or a related scientific field, plus sales experience within the scientific, laboratory, or healthcare industry; or equivalent laboratory experience.
  
• Proven experience in inside sales or business‑to‑business commercial roles.
  
• Strong technical aptitude with the ability to quickly learn complex scientific products, applications, and customer workflows.
  
• Excellent verbal and written communication, presentation, and negotiation skills.
  
• Demonstrated success in building and maintaining long‑term customer relationships.
  
• Strong phone presence and confidence in conducting high‑volume customer interactions.
  
• Proficiency with CRM systems, preferably , and Microsoft Office Suite.
  
• Strong organizational, analytical, and problem‑solving skills.
  
• Ability to work independently while collaborating effectively within a matrix organization.
  
• Fluency in English is required; additional language skills are considered an advantage depending on territory needs.
  
• Valid driver’s license and willingness to travel periodically for meetings and training.
  

At Thermo Fisher Scientific, you will join a high‑performing team where innovation, collaboration, and customer focus drive everything we do. You will have the opportunity to develop your career within a global leader in scientific solutions while making a real impact on society through meaningful work. Our culture is built around our core values of Integrity, Intensity, Innovation, and Involvement, empowering employees to achieve both personal and professional success in an inclusive and growth‑oriented environment. xpzdshu

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.