The provided job description has a good level of detail and covers key responsibilities and qualifications. However, it can be improved in terms of formatting for better readability and clarity. I will organize it with appropriate HTML tags, ensure consistent structure, and remove any redundant or overly verbose content.
Revised Job Description:
Technical Support Engineer - Telecom
Providing technical support to Field Engineers for all on-the-day activities related to Ericsson Nodes (2G / 3G / 4G / 5G) integrations of new base stations and upgrades of existing sites. Ensuring activities meet quality standards through calls and post-performance checks.
Key Responsibilities:
1. Perform remote configuration expansions and new site integrations for 2G, 3G, 4G, and 5G Ericsson sites.
2. Generate and validate scripts for integration processes.
3. Experience in Ericsson BB6630 / BB6648 / RP6631 / RP6651 integration and troubleshooting.
4. Configure RUs, RRUs, and AIR Radios.
5. Experience with DUW / DUG / DUS / DUL systems.
6. Handle Swap activities, including carrier addition, sector addition, technology addition, and site modernization.
7. Configure Mixed Mode Radios, GPS, and ENDC.
8. Coordinate communication and synchronization between back-office and field teams to troubleshoot installation and integration issues.
9. Configure external alarms, RET, and neighbor lists.
10. Coordinate with field engineers for integration and troubleshooting activities.
11. Support field engineers during external alarms, acceptance testing, RET troubleshooting, and call tests.
12. Configure cells and parameters in BSC/RNC.
13. Perform software and license upgrades via ENM.
14. Manage configuration, performance, and fault management tasks.
15. Collaborate with stakeholders to resolve TXN and RF-related issues.
16. Work with planning and design teams to address design-related issues.
17. Utilize Ericsson ENM tools effectively.
Minimum Qualifications:
* At least 5+ years of relevant experience in telecommunications engineering, with managerial or supervisory knowledge.
* Graduation in Telecommunications or Electronics.
* Proficient in MS Office Suite.
* Excellent communication skills in English (reading, writing, speaking); French is a plus.
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