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Sommelier
at Roka, you'll pair exceptional wines and sakes with unforgettable moments, ensuring smooth service, maximizing sales, and delivering top-tier customer satisfaction. Elevate the Roka dining experience with your wine and sake expertise!
Roka is a contemporary Japanese robatayaki restaurant, celebrated for its dynamic open-grill cooking and vibrant atmosphere.
Located in the Cap Vermell Grand Hotel, along the Balearic Island's east coast, Roka Mallorca offers diners a seasonal, alfresco pop-up of lazy summer evenings, beautiful dishes, creative cocktails, and live DJs. Local ingredients are featured in Roka's signature robatayaki cuisine to create a menu that can't be experienced anywhere else.
Main Duties
Your key responsibilities will include:
Collaborate with the front-of-house team to deliver seamless and efficient wine and sake service daily
Use your in-depth knowledge of wine, sake, and food pairings to enhance guest experiences and drive sales
Manage wine and sake stock levels and oversee ordering procedures with accuracy and care
Monitor and maintain wine and sake service equipment, addressing any needs with management
Build relationships with guests and high-value customers, creating lasting connections
Handle guest feedback professionally, keeping senior management informed of key updates
What We Look For
Our ideal candidate embodies our values and brings:
A genuine love for culinary experiences & a passion for Japanese cuisine
Proven experience as a sommelier in a luxury high-volume restaurant
Naturally friendly, customer-oriented, and skilled at creating memorable dining experiences
Benefits
As part of our team, you'll enjoy:
World-Class training, designed to inspire and educate
Global opportunities, experience hospitality around the globe with our five incredible brands
Family Meals are shared daily
Rewards & Recognition, we value our team and celebrate your contributions to our success with meaningful rewards and recognition
Dining discount, enjoy exclusive discounts across the Azumi group, worldwide!
Our Commitment to Inclusivity