B2B RECURSOS HUMANOS is selecting an HEAD OF OPERATIONS AND DECORATION for a well-established company in the tourism sector, dedicated to vacation apartment rentals in the province of Málaga.
The Head of Operations and Decoration will develop and execute the company's strategies related to property management, leading team members on the assigned portfolio of properties, and implementing policies, procedures, and practices that enable the P / L to meet and exceed financial targets and achieve operational and personnel objectives.
Additionally, he / she will oversee all apartment decorating processes, with a focus on the details of decorative elements in tourist accommodations.
KEY RESPONSIBILITIES
1. General maintenance supervision: Ensure all apartments are in perfect working condition (electrical, plumbing, appliances, air conditioning, etc.).
2. Supplier and contractor management: Select, coordinate, and supervise external service providers (cleaning, laundry, repairs, etc.), negotiating prices, timelines, and service quality.
3. Quality control: Establish and maintain high standards for cleanliness, maintenance, and presentation.
4. Operations logistics: Manage inventory (bed linen, toiletries, kitchenware, decorative items…) and plan staff schedules and daily operations.
5. Property management strategies: Develop and implement strategies to meet and exceed financial goals and operational performance.
6. Financial ownership: Oversee P / L, develop budgets, analyze financial statements, and work with teams to address performance gaps.
7. Leadership: Lead, hire, train, and manage team performance in line with company policies and values.
8. Operational efficiency: Optimize costs, streamline processes, and implement ideas for operational excellence.
9. Asset onboarding and key account management: Manage new assets and maintain cross-functional collaboration to meet project goals.
10. Industry trends: Stay updated on industry technology and business developments, supporting strategy development.
11. Legal & administration: Lead best practices in legal and administrative aspects.
12. Market analysis and sales: Analyze market data, develop sales and marketing plans to improve KPIs such as ADR, occupancy, and revenue.
13. Procurement: Define procurement needs and manage relationships for supplies, equipment, and services.
14. Guest experience: Strive for excellence, creating memorable experiences and exceeding customer expectations.
15. Property presentation: Ensure properties meet standards through routine inspections and communicate needs for capital improvements.
16. Interior design and styling: Optimize space and aesthetics for maximum appeal and comfort.
17. Continuous improvement: Use guest feedback to enhance aesthetics and functionality, incorporating standout elements like welcoming details and ambiance.
18. Brand consistency: Ensure all apartments reflect a cohesive style aligned with the company's image.
19. Staging and presentation: Oversee apartment staging to ensure flawless presentation before each reservation.
OFFER
* Full-time position.
* Working hours: 10:00 AM - 6:00 PM / 1:00 PM - 9:00 PM (rotating based on needs).
* Salary: €30,000 - €45,000 + variable (to be determined).
* Private insurance, phone, and Mac laptop.
* One yearly educational event.
If interested, send your CV with the subject: CANDIDATE FOR HEAD OF OPERATIONS AND DECORATION.
KNOWLEDGE & QUALIFICATIONS
* Degree in Business Administration and/or Hotel Management, MBA preferred.
* Proficiency in business software (CRM, Excel, BI tools).
* Understanding of Spanish property legislation or relevant qualifications.
EXPERIENCE & SKILLS
* Management experience in multi-site operations, ideally in leisure, retail, hospitality, or property sectors.
* Experience launching new assets or services to operational performance.
* Team leadership in multidisciplinary environments.
* Entrepreneurial spirit, strong work ethics, and service excellence.
* Financial acumen and negotiation skills.
* Resilience and adaptability to changing schedules and urgent requests.
* Excellent communication and leadership skills, fluent in English.
Desirable: Knowledge of change management and experience in international environments.
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