Customer Project Manager
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Company Description
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure
Company Description
TOMRA Food is a multinational organization and a leading provider of sensor-based sorting, peeling and integrated post-harvest solution for the food industries. Transforming global food production to maximize food safety and minimize food loss by making sure Every Resource Counts, has been our strength for over 50 years.
At TOMRA, we want people to innovate, show passion in their work and be responsible. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.
Join the Resource Revolution!
Job Description
Directly reporting to the Manager of Customer Project Management and cooperating with a team of highly skilled engineers, you will be responsible for the execution of the most advanced process solutions for TOMRA FOOD’s largest and most important customers. This will involve the set-up, implementation, and monitoring of a structured stage gate process, where you will cooperate at 360 degrees with our customers, from the initial, pre-sale interactions to the final commissioning of TOMRA’s solutions, guaranteeing them peace of mind. At the same time, you will lead the cooperation with TOMRA internal stakeholders, defining their required input, and with 3rd parties, coordinating interactions, so that standards and deadlines are respected.
Your Key Responsibilities
* Manage TOMRA Food projects from quotation through commissioning, including equipment and peripherals
* Support sales with accurate project costing and risk assessment
* Ensure smooth project handover to the Service Organisation upon completion
* Develop technical expertise to assist Sales in creating optimal customer solutions
* Communicate customer design requirements to the project team to ensure satisfaction
* Maintain effective relationships with 3rd party vendors and assist in supplier negotiations
* Control project budgets and manage change orders
* Coordinate with operations and logistics to maintain project schedules
* Align projects with organizational objectives
* Conduct regular customer visits for hands-on project management
Qualifications
What You Need to Succeed:
* Bachelor or Masters in an applicable engineering discipline.
* 5+ years industry experience in a design/project related role. Experience in the food industry, or similar, is beneficial but not essential.
* A keen eye and appreciation for detail.
* Customer focused
* The ability to work as part of a team but also remotely with limited supervision.
* Excellent communication, negotiation and interpersonal abilities.
* A proven problem-solving ability.
Interested? Apply now!
Please submit your CV in English to be considered. We can't wait to meet you!
Additional Information
At TOMRA, we believe in rewarding talent with competitive benefits that support your professional growth and personal wellbeing:
* Work equipment including laptop and cell phone subscription provided
* You will be eligible for a bonus of up to 10% of your annual gross salary (70% Company Objectives, as defined by the Food ELT and 30% Personal Objectives as agreed with your manager)
* Extended Life Insurance: In case of death & permanent disability 150k EUR
* Private health insurance affiliation offered at discounted rate
* On the job and ongoing training provided
* Hybrid work policy
* Annual leave: 29 calendar days in accordance with collective bargaining agreement
TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
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