The Spanish C linical & Medical Affairs (CMA) Specialist Interventional reports to the EMEA CMA Manager and is responsible for supporting the safe and effective use of the Interventional portfolio. The Clinical Specialist (CS) will assist with education programs and collaborate with key physicians & health providers to provide country level education and clinical support.
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Working with the EMEA CMA Manager, the CS will facilitate legal compliance with HCP interactions and education delivery. Clinical support and procedural education will be provided to physicians, nurses, technicians, etc. to include support for live cases/proctorships/scientific meetings and other educational programs in the therapeutic areas related to focus products. Society engagements facilitating the exchange of scientific information, in close collaboration with the EMEA CMA Manager and CMA Leadership team.
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The CS will assist the BU CMA Leader, BU Commercial Leaders and Marketing department in the identification and delivery of appropriate internal and external customer training and education programs to support the Business Unit focused product portfolio. Excellent communication and interpersonal skills with the ability to trouble shoot medical device applications in a cardiology clinical setting are necessary.
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PRINCIPAL RESPONSIBILITIES
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As an integral part of the CMA team, performance will be measured on delivery of assigned procedural education, its customer evaluations and feedback from the EMEA CMA leadership.
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- Specifically, a series of key metrics will be measured on a quarterly basis.
- Overall completion of key strategic initiatives developed in conjunction with the EMEA CMA Leadership team.
- Customer support initiatives including education and training support and procedural support.
- Overall EMEA CMA performance.
This position will educate and support a wide range of healthcare professionals on the safe and effective use of Teleflex Interventional products. Provide a support function to the Teleflex commercial and marketing teams by ensuring that both the sales team and post holder keeps up to date on the latest clinical evidence, practice and developments relating to Teleflex Interventional products.\n
Key responsibilities will include (but are not limited to) the following:
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- Clinical procedural training of customers in the use of the Teleflex Interventional portfolio to ensure safe and effective utilization of the product.
- Facilitate the implementation of clinical workshops, live cases and proctoring for focused interventional products.
- Support pre-congress workshops and in-booth education programs.
- Develop and deliver educational activities ensuring compliance with Teleflex regulatory requirements.
- Customize, monitor and track product deployment plans for accounts in conjunction with the Manager.
- Maintain training records and report these to CMA leadership.
- Support the educational grant process & research submissions in conjunction with EMEA Clinical Manager and Integral Scientific Research Services Team.
- Provide clinical support to the commercial team and all customers.
- Assist with the development and relationship maintenance of Key Opinion Leaders.
- Responsible for clinical product training in conjunction with product manager (PM) and NSM for sales/marketing team members.
- Facilitate training requests for approved education courses (on & off site).
- Perform field clinical trouble-shooting on the Company's products by working with clinicians as required & in collaboration with the QA/RA teams.
- Develop ethical, long-term customer relationships and represent the
- Company positively through field travel, clinical interaction, and medical/scientific meetings.
- Collaborate & communicate effectively across CMA, Marketing & Sales team and remain compliant to Teleflex HCP policy and legal education requirements.
- Maintain regular clinical credibility with Interventional cardiology and undertake
- the necessary revalidation requirements to maintain Registered Nurse status (if applicable).
- Other assigned duties and responsibilities as required by CMA objectives.
EDUCATION / EXPERIENCE REQUIREMENTS :\n
- Registered Nurse with current registration or other clinical qualification.
- Degree level nursing qualification or equivalent academic provision.
- Professional instructors/education qualification desirable.
- Possess a minimum of 2 years experience in Cardiology Interventional Nursing within a cardiac catheter laboratory. Alternatively, proven experience in the sector.
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