MTS Globe Spain is the biggest independently owned incoming company in Europe. Our network includes 66 destination offices in 22 countries around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico´s Caribbean Coast. Since its foundation in 1967, MTS Globe has built up a strong market presence in 27 source markets in Europe and North America. It serves over 5.3 million customers with 27 million overnights per year in over 12,000 hotels. 250 clients have chosen MTS Globe as their preferred destination partner, enjoying superior satisfaction due to reliable service levels, customized solutions, advanced technological integrations, individual attention, best quality‑price ratios from large purchasing volumes, and synergies based on a strong international network. With 900 employees from 25 nationalities, a strong team of local shareholder partners combined with central experts for operational, commercial and technological support, MTS Globe delivers superior value to all clients. The company vision is to continue expanding the network and create new business models in an ever‑changing distribution environment, based on satisfied clients, true partnerships with customers and hotel suppliers, and visionary IT solutions.
Job Description
As a transfer assistant you are in-charge of ensuring the transfer operations of our main TTOOs are ready for the arrival of our clients. You will provide all the details needed and resolve any queries they might have should we be able to solve them and help them make the most out of their holidays.
Main Responsibilities
* Direct contact with our main TTOO to ensure the correct transfer operations.
* Coordinate and assist transport from the airport to the hotel.
* Report any changes/inconsistencies found to our main office.
Requirements
* Advanced level of English is a must, other languages will be a plus.
* Experience in a similar position will be valued.
* Customer service oriented.
* Good communication skills.
* Knowledge of MS Office packet.
* Possibility of doing rotating evening and night shifts.
* Residence close to the airport.
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