PbDo you want to work to make Power for Good? /b /ppWe're the world's largest independent renewable energy company, guided by a simple yet powerful vision to create a future where everyone has access to affordable, zero carbon energy. /ppWe know that achieving our ambitions would be impossible without our people. Because we're tackling some of the world's toughest problems, we need the very best people to help us. They're our most important asset so that's why we continually invest in them. /ppbr/ppRES is a family with a diverse workforce, and we are dedicated to the personal and professional growth of our people, no matter what stage of their careers they're at. We can promise you rewarding work which makes a real impact, the chance to learn from inspiring colleagues from across a growing, global network and opportunities to grow personally and professionally. /ppOur competitive package offers a wide range of benefits and rewards. /ppbr/ppbThe Role /b /ppThe Head of Operational Excellence will lead the transformation of our Services organisation toward consistent, predictable, efficient Operations in OM. This role will work directly with regional OM operations teams, engineering, HSQE, Control Centres, business finance and controlling and the SPMO to ensure our projects deliver planned margins, follow standardised processes, and continuously improve execution quality. /ppbr/ppThis leader must bring bdeep, hands on wind operations experience /b and the ability to work credibly with site teams, technicians, and operational leaders. They will define, deploy, and embed the processes, KPIs, systems and behaviours needed to achieve Operational Excellence across our global Services business. The Key markets are LATAM, Europe and the UK. /ppbr/ppbKey Responsibilities /b /ppDrive Operational Transformation in OM /pulliLead the definition and implementation of the global Operational Excellence framework for OM (processes, standards, behaviours, KPIs, tools). /liliPartner with Global OM head, regional directors, business finance partners and the SPMO to prioritise, sequence, and deliver transformation initiatives. /liliEnsure OE work creates tangible improvements in availability, MTTR/MTBF, cost efficiency, schedule adherence, and margin protection. /li /ulpbr/ppStandardise Processes Systems /pulliLead global harmonisation of key OM operational processes (e.g., work orders, planned maintenance, corrective response, site onboarding, major component replacement, reporting). /liliWork closely with operational tools and systems (GMAO, MyApps, SAP, IFS), and IT teams to embed common processes and data standards. /liliEnsure regional adoption of standardised ways of working and reduce process variability. /li /ulpbr/ppBuild and Govern Operational Metrics /pulliReview and improve our set of leading and lagging KPIs for operational performance, using reliable data from OM systems. /liliPartner with IS and Control Centre teams to support the development of the Services Master Database and global KPI dashboards. /liliMonitor performance trends, identify risks early, and drive targeted improvement actions. /li /ulpbr/ppStrengthen Practices at Site Level /pulliSpend meaningful time in the field with technicians, supervisors, and site managers to understand real operating constraints. /liliEnsure processes are practical, safe, efficient, and improving productivity. /liliFacilitate problem solving, rootcause analysis, and adoption of best practices across sites. /li /ulpbr/ppChampion a Culture of Continuous Improvement /pulliDrive relentless identification of inefficiencies and drive structured problem solving. /liliBuild capability across the organisation through coaching, training, and method adoption (lean, process mapping, standard work). /liliPromote operational discipline, cost awareness, and margin protection across all OM teams. /liliDrive productivity initiatives in our operations to constantly seek more efficient and cost-effective methods. /li /ulpbr/ppPartner Across the Services Organisation /pulliCollaborate with HSQE to ensure operational changes support safety culture and compliance. /liliWork with Asset Management, Engineering, and Sales to align processes end‑to‑end. /liliCoordinate with SPMO on programme governance, prioritisation and progress tracking. /li /ulpbr/ppDefine and Embed Clear Roles, Responsibilities Authority Across Operations /pulliLead a structured, global review of roles across OM operations (site teams, planners, supervisors, technical support, engineering, control centres, service managers). /liliEnsure that governance frameworks reflect real operational needs and empower teams to act quickly and effectively. /liliPartner with HSQE, Engineering, Control Centres, and SPMO to ensure each part of the organisation understands its contribution to safe, efficient, margin‑protecting delivery. /li /ulpbr/ppbRequired Experience Qualifications /b /ppbEssential /b /pullib10+ years Wind OM experience /b, including site leadership, project management or operational delivery roles. /liliDemonstrated experience improving operational performance and transforming ways of working in a field‑based environment, ideally for projects in LATAM or European markets /liliStrong process design, mapping and optimisation experience. /liliProven ability to work across regions, cultures, and levels — from technicians to executives. /liliStrong understanding of operational cost drivers, work planning, and project margin management. /liliFluency in English; other languages (Spanish, French, etc.) a plus. /li /ulpbr/ppbDesirable /b /pulliHands-on experience with OM systems such as SCADA, GMAO/CMMS, MyApps, IFS, SAP or similar. /liliExperience in large‑scale OM transformation programmes. /liliLean, Six Sigma, or Continuous Improvement certification. /liliFamiliarity with Wind OEM operations (ex‑Vestas/Siemens/GE) appreciated. /li /ulpbr/ppAt RES, we celebrate differences as we know it makes our company a great place to work. Encouraging applicants with different backgrounds, ideas and points of view, we create teams who work together to solve complex problems and design practical solutions for our clients. Our multiple perspectives come from many sources including the diverse ethnicity, culture, gender, nationality, age, sex, sexual orientation, gender identity and expression, disability, marital status, parental status, education, social background and life experience of our people. /ppbr/ppIf you believe you are a good fit for this opportunity, don’t hesitate to apply! /p