We manage over half a million hectares of palm oil plantations, including smallholder farms, across Indonesia. Since 1997, we’ve put sustainability at the centre of how we grow, working hand-in-hand with farmers, communities, and partners to deliver food, fuel, and a better future.
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We’re a seed-to-shelf business rooted in palm oil, now expanding across other essential crops like sugar, soybean, sunflower, and coconut.
We invest in them through global opportunities, cross-border exposure, and continuous learning, because growing a better business starts with growing our people.
We’re looking for a dynamic IT professional with a passion for technology and diverse interests to help drive our expanding operations throughout Europe.
Based in our Madrid office, you will be the primary IT support contact for our Spain and other assigned European offices, working closely with the Singapore and Central IT team to ensure seamless end-user support, system reliability, and IT compliance.
Serve as the primary contact for troubleshooting hardware, software, and network issues for Spain and other European offices via remote support
Manage IT managed service vendor for the Netherlands office
Provide remote IT support for US and LATAM offices during the first half of US morning hours
Collaborate with Singapore IT team on end-user support, IT infrastructure setup, system availability, security compliance, and standardization
Manage and maintain IT infrastructure: hardware, software, networks, firewalls, Wi-Fi, VPN, NAS, video conferencing (Teams/Zoom), VOIP phones, printers, and scanners
Provide training on new software, systems, and IT best practices; support onboarding with IT orientation
Assist in IT projects, security policies, system guidelines, and compliance processes
Participate in IT audits and help standardize setups and processes across offices
Set up, install, configure, maintain, and upgrade IT equipment for new employees
Maintain and update IT asset inventory and tagging of equipment
Provide audio-visual support for Teams meetings and townhalls
Escalate and report IT incidents to Singapore or Central IT teams as needed
Manage physical card/facial door access and CCTV systems in the office
Partner with business stakeholders and external vendors to implement IT policies, solutions, and service delivery
Diploma or Degree in Information xpzdshu Technology or a related field
~2+ years of experience in an IT end-user support role
~ Experience with video conferencing systems (e.g., Proficient in Microsoft Windows 10/11 OS, Office 365, Online SharePoint and Teams
~ Strong troubleshooting skills for PC hardware/software and application support
~ Knowledge of networking (firewalls, routers, switches, VPN and Wi-Fi)
~ Familiarity with IT and cybersecurity best practices
~ Experience with video conferencing systems (e.g., Fluent in English, both written and spoken
~ Local and global training & development opportunities
Health Insurance
Retirement Plan
We welcome all qualified candidates and consider applications fairly, regardless of age, race, gender, sexual orientation, disability, religion, or background.