In this role, you will: - Represent Apple within a single partner store and help customers develop relationships with our brand. - Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products. - Provide an amazing customer experience by showcasing our products, accessories, and services. - Proactively seek opportunities to expand awareness for new and existing customers. s. - Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey. - Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards. - Provide daily care and inspection according to guidelines and escalate issues for timely and effective resolution. - Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.
- Minimum 2 years of related experience.
- Passion for helping customers and partners understand how Apple technology can enrich lives.
- Curiosity for continuous learning and eagerness to share knowledge with others.
- Outstanding customer focus.
- Excellent communication skills.
- Ability to educate and inspire others.
- Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
- Fluency in Spanish and English.
- High level of integrity, trust, and accountability.
- Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
- Effective time management including ability to multitask, organize, and prioritize tasks.
- Ambition for driving sales results and recommending Apple solutions is desirable.
- Background in direct sales or solution-based selling is a plus.