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* Reports to: Director | BPI & Service Excellence | Southern Europe & South Africa
* Location: Madrid - Barcelona
Responsibilities:
* Collaborate with directors and managers to identify training needs related to payroll platforms and tools of ADP Iberia.
* Plan and deliver training sessions.
* Assess the impact and learning outcomes of the training provided.
* Design and execute courses in person, e-learning, or virtual formats.
* Prepare training materials: dossiers, videos, and presentations.
* Design and conduct training for new associates locally and in Tunisia.
* Reinforce existing knowledge among current associates.
* Potentially provide training to clients on certain tools.
* Assist in managing programs on ADP's LMS platform.
* Participate and/or coordinate projects within the Service Excellence area.
* Prepare and coordinate communication related to training or the Service Excellence department for the business unit.
Skills and Competencies:
* Minimum 3 years of payroll management experience.
* Expert knowledge of payroll practices and processes.
* Experience in designing and delivering training is highly valued.
* Excellent communication skills for public presentations.
* High initiative and autonomy.
* Good level of English is highly desirable.
A little about ADP: We are a global provider of cloud-based human capital management solutions, leading in outsourcing, analytics, and compliance. We foster a culture that values innovation, belonging, and respect. Recognized by many organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive and equitable workplace, providing equal opportunities regardless of protected characteristics. Hiring is based on merit, qualifications, and experience.
Ethics at ADP: We uphold the highest ethical standards and compliance. Learn more about our culture and values at https://jobs.adp.com/life-at-adp/.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Human Resources Services
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