Overview
Join to apply for the Senior QA Specialist role at densu. Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Senior QA Specialist.
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
Responsibilities
- Create comprehensive test cases based on the analysis of documentation or business requirements, accurately defining expected results based on experience.
- Identify potential risks and/or issues that may arise from inconsistencies within project requirements.
- Support the execution of test cases with a high level of quality and efficiency, and report execution results with the necessary level of detail.
- Manage defects using project management tools, preparing reports for tracking and monitoring purposes.
- Collaborate with and support clients during UAT.
- Provide task estimations.
- Report progress on assigned tasks or areas of responsibility.
- Demonstrate strong command of QA tools established for the project/service.
- Acquire and consolidate functional knowledge of the assigned project.
- Detect and communicate risks and/or issues that arise in assigned tasks.
- Proactively detect and communicate risks and/or issues that may emerge in the early stages of project development.
- Contribute solutions to potential risks and/or issues in the development of the final product.
- Collaborate on the testing strategy to define QA phases within the project.
- Act as a point of reference and support for less experienced team members, managing, assigning, and coordinating QA tasks across different projects.
- Identify tools that allow tasks to be carried out in the most efficient way possible.
- Ensure the quality of test plans and test executions performed by the team they coordinate across projects.
- Monitor incidents and defects detected both by themselves and by the team they coordinate.
Mandatory Skills
- Minimum of 4 years in a similar role.
- Ability to analyze functional documentation and requirement documents, create test cases, execute manual tests, report defects, etc.
- Ability to support the development team by reviewing and ensuring the quality of the developed code.
- Basic knowledge of test automation with tools such as Selenium, Katalon, or UFT.
- ISTQB certification is a plus.
- Experience with Salesforce projects.
- Good communication and teamwork skills.
- Knowledge/experience with defect management tools (e.g., Jira).
- English proficiency at C1 level.
What do We offer
- Permanent contract.
- Flexible Schedule. We make it easy. Balance your professional and personal life.
- Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
- Home Office.
- Flexible retribution (public transport ticket, Ticket restaurant, …).
- Health insurance.
- OMEGA in action. Our commitment to a better society is not just an intention.
Details
- Seniority level: Not Applicable
- Employment type: Other
- Job function: Quality Assurance
- Industries: Advertising Services
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📌 Senior QA Specialist
🏢 Dentsu
📍 Sevilla