Being able to analyze and benchmark customer’s data-set to drive insights for ongoing operations.
Experience in end-user computing common issues and proper ways to solve them for enterprises.
Maintain Nexthink's healthy operations in terms of product upgrades and healthy consoles.
Analyze customer needs, goals, strategic plans, and constraints in order to advise on the best possible use of Nexthink.
Provide actionable insights to customers and automation opportunities.
Be a part of the customer’s internal process.
Support customers’ initiatives on Nexthink areas of operations.
Build content based on customers’ requirements and collaborate with specialized teams for advanced content build.
Provide new insights to integrate Nexthink with existing solutions and internal processes.
Work against a set of Service Levels (SLs).
Stay current on product development / releases to a level required for the above activities.
Be able to travel up to 10% of the working time to headquarters for training purposes.
Qualifications
BA / BS preferred in computer science, computer engineering.
Minimum of 3-5 years of experience in technical consulting, analytics & automation.
History of data analysis and drive to actionable insights and automation.
Experience in transformation projects (e.g., Win10, O365).
Extensive technical knowledge of end-user computing.
Ability to collaborate with product and technical teams to deliver solutions and drive feature innovation.
Good knowledge of IT operations in challenging environments.
Ability to quickly learn new technologies in an unsupervised environment.
Excellent communication, presentation, analytical, and teamwork skills.
Enthusiasm for working in an international, collaborative, and fast-paced environment.
Excellent knowledge of Microsoft Windows and Linux clients and applications.
Practical knowledge of SQL, XML, Windows PowerShell, and data integration.
Preferred: knowledge of data science, scripting, and visualization tools for insights.
Relevant experience in IT systems, enterprise/infrastructure management, application development, security, or analytics.
Additional Information
We are pioneers in the global IT Market Category (DEX), shaping the future of how the world works with real-time analytics, automation, and employee feedback across endpoints. Our solutions enable IT teams to solve technical challenges, create productive workplaces, and ensure employee satisfaction.
With over 1000 employees across 5 continents, we operate as One Team, valuing diversity, inclusion, and equity, with over 75 nationalities.
If you seek a dynamic environment with challenges and fun, consider joining us! Our offerings include:
Permanent contract with competitive compensation (including stock options).
Modern offices near Bernabeu Stadium.
Private health insurance and daily meal vouchers.
Hybrid work model with structured onboarding.
Flexible hours, unlimited vacation, and volunteer days.
Gym subscription allowance, transportation and childcare benefits.
Language classes reimbursement.
Regular social events and team activities.
Referral bonuses and relocation packages for international hires.
Note: Benefits may vary for temporary, contract, or internship roles. Please check with your Recruitment Partner for current details.
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