Configuration Engineer
Position posted 4 days ago. Be among the first 25 applicants.
About the Company
At Emburse our mission is to help make our users' lives – and their businesses – better. We are dramatically transforming how organizations manage corporate expenses and invoices. We humanize work by automating manual tasks and saving users' time, so they can focus on what matters most – their family, community, or more rewarding work. We help CFOs give employees a simple and amazing experience while ensuring compliance and reducing costs. Our solutions are tailored for companies from start‐ups and SMBs to enterprises such as Microsoft, Pinterest, Bosch, Bill & Melinda Gates Foundation, and Estee Lauder. We have more than 18,000 customers and 12 million users globally.
Essential Functions
Understand the business requirements outlined in each request to create the most optimal solution
Configure the product to meet the complex needs and requirements of the customer (using Java, Python, JSON, Groovy, Jenkins, & GitHub etc.)
Collaborate with project managers and customers to ensure SLAs are met and quality of configuration is maintained
Use case tracking systems to track and manage requests
Provide excellent customer service to customers by phone, email and Salesforce
Acquire technical product knowledge through training, self‐directed research and testing, and internal consultation
Test completed configuration to ensure solutions meet the original request
Proactively provide updates to project managers and follow up with customers where needed on active requests
Education & Experience
Bachelor's degree in Computer Science or related field, or equivalent years' experience
1 year's experience in customer service, support, web design/development or related role
1+ years' experience with Object Oriented Java in a technical environment
1+ years' experience in SQL in a Production environment
1+ years' experience with Java, Python, JSON
Experience using Salesforce
Required Skills
Critical thinking and problem‐solving ability
Ability to work in a fast‐paced, deadline‐driven environment under close supervision
Strong interpersonal communication skills (written and verbal); ability to explain technical concepts to non‐technical users
Balance multiple concurrent requests within set workload expectations
Strong knowledge of business productivity software such as word processor and spreadsheet programs
Learner's mindset with drive and ability to consistently improve knowledge and abilities
Ability to create database queries (SQL) to validate results and troubleshoot issues
How We Hire
We value great candidate experiences and commit to providing a transparent interview process and responsive communication. Qualified candidates will be asked to complete a short technical screening, after which interviews are scheduled with several engineers at Emburse. During the interview process, you'll have the opportunity to speak openly with engineers about their experiences working at the company. We're productive with decisions and usually complete the interview process with a candidate within two weeks.
Equal Employment Opportunity
Emburse provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Emburse complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Location
Barcelona, Catalonia, Spain
Seniority Level
Entry level
Employment Type
Full‐time
Job Function
Information Technology
Industries
Software Development
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