As a Senior Account Director in this team, you are primarily responsible for building, maintaining, and growing the business and relationship with a group of global customers based in Europe, Middle East, and Africa.
You are interested and able to connect with that group of global customers (and with the team at Dynata) coming from diverse cultural backgrounds, you have a competitive mindset, love working in a high-energy environment and have experience and success in selling to international customers in the market research, media or marketing industry.
WHAT DO WE OFFER?
* A fast-growing, ambitious organization that operates in perhaps the most interesting market of the moment: Data;
* An inspiring, global working environment with many opportunities to learn and grow;
* A fantastic international, young/young at heart and sociable team based out of Madrid, Romania, Bulgaria and the Philippines
WHAT ARE YOUR RESPONSIBILITIES?
* Together with the regional Sales Director you develop sales strategies, build account plans and execute sales activities for your group of global customers operating out of Europe, Middle East and Africa
* You meet or exceed sales targets for the accounts for which you are responsible by retaining existing business and upselling new business and product opportunities;
* You ensure proactive communication with customers, are a professional conversational partner
* You call, e-mail and visit your customers to determine their needs, you also make contacts with new connections among the group of global customers to further expand Dynata’ s network and the selling opportunities;
* You make sure that customers are happy with Dynata and want to work with us, coming back for more. You work together in a team with other Account Directors, Account Managers and Project Managers. Together you take care of success across the project lifecycle and customer satisfaction;
* Maintain strong presence in the industry through active membership and function attendance for industry professional organizations. Represent the Company at activities and functions. Stay abreast of industry news and trends. Communicate critical developments to sales and organizational stakeholders.
WHAT DO WE EXPECT FROM YOU?
Skills & Attributes
* A positive and can-do mindset; an eye for detail and a winner’s mentality;
* Proven success in working with and managing international large-scale / key-account customers and in exceeding sales quotas;
* Strong communication skills, both verbally and in writing; Able to take cultural differences into account; Good listener;
* A strong customer focus, for both internal and external contacts;
* Ability to work in a structured and efficient way in order to meet deadlines; and to work independently as well as enjoy working in a team. Always willing to go the extra mile;
* Demonstrated leadership capabilities, including people development/coaching, objective setting and measurement skills;
* Excellent communication skills in English and numeracy skills;
* Proficiency in Microsoft Outlook, Excel, PowerPoint and experience working with CRM.
Experience & Education
* 7+ years of Sales account management experience with demonstrated success in growing and managing accounts;
* Experience with large account sales and managing complex sales in large organizations;
* Experience and success in selling to international customers in the market research, media or marketing industry
Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific. Learn more at www.dynata.com.
At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.
For administrative purposes your personal data will be kept on record and will be disclosed and transferred both within and outside the European Economic Area, including the United States of America. We shall take all reasonable steps to prevent any unauthorized access to your personal data.
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