Join our Service Team as a Digital Success Manager and become the go-to expert for some of Spain's biggest festivals. Whether you're guiding ticketeers/marketeers through shop setups, keeping projects on schedule, or onboarding festivals onto new features, you are ready to take on the challenge.You will work closely with the teams behind festivals like Sónar, Arenal Sound, and Resurrection Fest, ensuring success during high-volume on-sale moments.You will collaborate with the central Digital team that is responsible for product development and the international sales operation.Responsibilities- You onboard ticketeers onto new features in the Spanish sales region- You act as the first point of contact for ticketeers and marketeers of Spanish festivals such as FIB Benicàssim, Brunch Electronik and Monegros- You protect planning of asset delivery, sales set up and testing- You guide ticketeers through sales set up- You assist ticketeers with complicated sales set up- You monitor and steer sales during on-sale moments- You pursue commercial opportunities- You deliver day-to-day support of ticketeers for sales related topics, together with Customer SupportWho are you?- You have 2+ years of relevant experience- You have a commercial mindset- You like being of service for ticketeers and marketeers- You are structured, organised and able to handle fluctuating workloads- You have good written and verbal communication skills in Spanish and English- You have a strong affinity with festivals, music and live events- You are a team player who can also work independently- You are proactive, customer-oriented and comfortable working in a fast-paced environmentWho are we?Superstruct Entertainment is a live entertainment group, with 60+ festivals, events and live tours throughout Europe and Australia. The Digital Iberian service team is responsible for the succesful rollout of Bleep, the in-house ticketing system, across all Spanish events that are part of Superstruct Spain. Our team is growing and ambitious. We are building a digital ecosystem tailored to the dynamic world of live entertainment. The platform includes ticketing, fan profiles, marketing automation and business intelligence.