Our client, a global leading IT company, is recruiting for a Back Office CS Engineer to join their business in Romania/Madrid.
Back Office CS Engineer
Contract or Employee
ASAP
Being part of the BO team for Core CS team to ensure availability and continuous improvement/quality of services by providing 2nd line operations and maintenance support for the Core CS Network
~ Advices management on outages and project escalations.
~ Act as project manager for “heavy” and complex projects in which multiple departments are involved and strong coordination is required.
~ Central point of contact for other departments (like Network Infrastructure, Services & Solutions) for Major/significant changes.
~ System expert will be the leading engineer in resolving and driving technical complex issues in which multiple interfaces/platforms/teams are involved (helicopter view)
~ Leader for the most complex incidents, changes, problems, configuration and performance issues
~ Secures sufficient level of testing in case of multiple platform/team /vendor related service introduction
~ Responsible for network/platform performance and related KPI’s
~ Implement changes by administrate, analyze, plan, check, feedback (propose alternatives), test (rollback checks) and execute changes in line with change management process
~ Responsible for implementing improvement projects
~ Supports team manager on organizing and planning team and coordinates on task level
~7x24 hour 2nd line support through on call
~ Participate together with the Incident manager in Emergency calls for issue resolution coordination.
Bachelor or Master degree or equivalent level gained by experience, in Information Technology / Electronics / Telecommunications / Data communications Engineering
Experience with ICT operations and maintenance support
At least 3 years of experience in Core Network maintenance and operation within the NOC of MM/OSP in Romania
Good knowledge of protocols( SOAP, IPSEC, DNS(SEC), Radius, Diameter, TCP/IP, SCTP, SS7, FTP, SSH, SNMP, iSCSI, WAP, MMS)Database administration skills (Oracle, LDAP, MySQL, Postgresql)
In depth knowledge of Unix administration skills of Solaris 8/9/10, OpenBSD, RedHat Linux, Ubuntu, Debian.
Good knowledge of virtualization suites(Solaris Containers, VMWare ESXi)
Good knowledge of Core CS network architecture and elements/services
Experience working with platforms such as SDM, IMS, Core CS, Call Server, Softswitch, Interco
Experience working with Core CS Network elements (HLR, HSS, Switches, SLF, S-CSCF, P-CSCF, I- CSCF, AS, OSA; CAMEL, MRF, MGW, MGCF, BGCF, SGW, Softswitch, etc ) from different vendors (Nokia, Italtel, etc)
Flexible working hours (on call support and night work)