Overview
Hi there! I am Laura, the recruiter for this position. Nice to meet you! Zurich Technology Delivery Center (TDC) in Barcelona is a hub of technological excellence dedicated to driving Zurich's success on a global scale. We are a integral leader in insurance with a tech-driven mindset that fosters continuous learning and growth.
What you can expect: Zurich TDC focuses on software development, data analytics, cybersecurity, and IT infrastructure to support Zurich's strategic goals and enhance operational efficiency through innovative technology solutions.
What You Will Do
We are recruiting a Senior Project/Program Manager to oversee a portfolio of AI-enabled projects designed to bring insights to Commercial Insurance underwriters at key decision points in the underwriting process. The role sits within the CI Operational Excellence & Transformation team (Barcelona TDC), reporting to the Portfolio Manager; the Product Owner is the CI Underwriting Transformation Lead. You will lead an established team of project managers, scrum masters, business analysts and engineers to bring multiple products to production.
Your opportunities include:
- Lead and coordinate complex, strategic projects within the CI Underwriting Transformation initiative, delivering measurable operational efficiency and new underwriting insights through AI.
- Own end-to-end delivery across multiple initiatives: scope, planning, estimates and budget planning/forecasting, risk/dependency/issue management, change/release, and benefits realisation.
- Balance and sequence parallel workstreams and teams; manage cross-initiative dependencies, critical paths and resource allocations; maintain transparent priorities and trade-offs.
- Serve as the primary interface between business, IT and delivery teams; drive clarity on objectives, scope and decisions; communicate progress, risks and trade-offs to senior stakeholders to secure timely decisions and alignment.
- Apply the most appropriate delivery model (agile, hybrid or waterfall) for each initiative and act as Project Manager or Scrum Master as necessary; tailor governance, ceremonies and controls accordingly.
- Establish and continuously improve operational excellence practices within scope of responsibility; share best practices.
- Collaborate with CI IT and enterprise functions to ensure solutions meet business needs and adhere to Zurich standards and controls (Architecture Review, Information Security, Data Privacy and Compliance).
- Build and sustain healthy, high-performing teams; monitor delivery health and workload; coach the PM/SM and BA community and promote best practices.
- Collaborate on exciting projects, including bringing fresh ideas to the table and developing innovative tech solutions with experts in various technological domains.
- Enhance your skills with real-world experience and contribute to a team that values your input and creativity.
What Makes You a Great Fit
We’re not seeking perfection, but if you meet these requirements, you’ll be a fantastic fit for our team.
- 10+ years of experience delivering complex programmes and projects in insurance, financial services or large enterprise; experience in AI/analytics or underwriting transformation is a plus.
- Proven ability to manage a portfolio of concurrent initiatives, with strong financial planning/forecasting and benefits tracking.
- Exceptional stakeholder leadership: clear storytelling, negotiation and influence at senior levels.
- Deep risk management and delivery assurance expertise (RAID, dependency mapping, release readiness).
- Hands-on experience as both Project Manager and Scrum Master; adept with agile at scale and hybrid models.
- Solid knowledge of programme/project methods and tools; relevant certifications (e.g., PMP/PRINCE2, Scrum Master, SAFe) are nice to have.
- Analytical, pragmatic and outcome-focused; data-driven decision-making and strong problem-solving skills.
- Comfortable in a matrixed, international environment; fluent English (Spanish/Catalan/German a plus).
And What Makes Us Special
In addition to a competitive salary and a yearly bonus, we offer:
- Flexible working model to support work-life balance
- Option to work abroad up to 25 days yearly
- Over 300 euros to set up your home office and an additional monthly home office allowance
- Wide range of internal and external trainings, including English, German and Spanish classes
- Ticket restaurant and Health Insurance with the option to exchange for other benefits
- Life and accident insurance
- Collective Life retirement Plan
- 2000 referral bonus if you bring other talented people to the company
- Special banking and insurance conditions plus exclusive employee discounts
- Functional diversity benefits
- Stock options and mortgage benefits
Where We Are Located
Barcelona, Poblenou.
How to Apply
Can you see yourself in this role? Apply by sending your CV in English.
If not, no worries. We’ll meet again in the future. Feel free to share my contact details with anyone you think would be a great fit.
At Zurich, we are an equal opportunity employer. We attract and retain the best-qualified individuals available, regardless of race/ethnicity, religion, gender, sexual orientation, age, or disability.
Zurich Technology Delivery Center – Your Talent, Our Strength
Why Zurich
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right? We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
Join us as we constantly explore new ways to protect our customers and the planet.
Location and Schedule
- Location(s): ES - Barcelona
- Remote working: Hybrid
- Schedule: Full Time
- Recruiter name: Laura Santamaría Rodríguez
#J-18808-Ljbffr