We're Hiring and We Want You on Our Team!
Are you ready to take the next exciting step in your career? We're looking for passionate, driven individuals who want to make an impact, grow their skills, and be part of something meaningful. At the moment we are looking for Spanish speakers to fill several vacancies. Are you interested in moving abroad?
The conditions are according to the following requirements :
* Knowledge of native Spanish + English (B1 / B2);
* Writing Speed : 20 words per minute.
* Initial Contract : 12 months (renewable)
* Refund of the flight ticket
* Salary without accommodation : 1366.16 euros + performance bonus (the information regarding the bonus is to be disclosed by the company directly)
* Salary with accommodation : 1040.66 euros + performance bonus (the information regarding the bonus is to be disclosed by the company directly)
* Health Insurance
* 40 Hours per week, 8 hours per day on a rotational shift pattern.
Responsibilities :
* To respond and record consumer enquiries / questions raised through free phone lines for customers.
* To maintain accurate data input of consumer enquiries, questions and feedback on the customer services database.
* To ensure client complaints are dealt with and logged in line with the companys complaints escalation policy.
* To ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately.
* To troubleshoot through the use of open questions, support documents and system training.
* To be able to offer recommendations to common problems or frequently asked questions
We believe in collaboration, creativity, and giving everyone a voice. Whether you're a seasoned pro or just starting out, if you're excited about learning and contributing to a supportive team, wed love to hear from you.
Don't wait for the perfect moment take the leap! Your next opportunity could be just one application away. The future is full of possibilities and it starts with one bold move.
Apply today and bring your unique spark to our journey.
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