Mercier Consultancy MD is excited to offer an opportunity for a Dutch/Flemish Speaking Customer Service Representative for Booking.com with paid relocation to Greece. In this role, you will provide exceptional customer support to Booking.com users, assisting with their inquiries, bookings, and any issues they encounter. Join a dynamic team and take advantage of a fully supported relocation to a vibrant and beautiful country.
Key Responsibilities
* Provide prompt and professional customer service in Dutch/Flemish to Booking.com customers
* Assist customers with booking inquiries, modifications, cancellations, and general support
* Handle customer complaints and resolve issues efficiently to ensure customer satisfaction
* Communicate effectively through phone, email, and chat channels
* Maintain up-to-date knowledge of Booking.com services, policies, and procedures
* Collaborate with internal teams to ensure seamless customer service delivery
Requirements
* Fluency in Dutch/Flemish (spoken and written) is mandatory
* Proficiency in English is required
* Previous experience in customer service, preferably in the travel or hospitality sector, is an advantage
* Strong communication and interpersonal skills
* Ability to handle difficult situations and find effective solutions
* Positive attitude, flexible, and able to adapt to a new cultural environment
* Willingness to relocate to Greece with full relocation support provided by the company
Benefits
* Competitive Monthly Salary
* Fully Paid Training
* Fully Paid Relocation Package
* Monthly Performance Bonus
* Health Insurance
* 2 Extra Salaries Per Year
* And Much More..
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