Enrollment and Marketing Assistant – Mumbai
We are looking for a driven Enrollment and Marketing Assistant in Mumbai who will help the university attract, guide, and support students from the South Asian region throughout the entire admission and enrollment process, ensuring a high‐quality and personalized experience.
This role is a freelance position.
Key Functions
Daily Enrollment Journey Support
Connect with students & parents through calls and meetings
Offer personalized guidance throughout their enrollment journey
Application & Admission Guidance
Assist students with applications and resolve enrollment issues
Support pre‐ & post‐admission requirements
Collaborate closely with the Marketing and Admissions teams to ensure a smooth process
Requirements
Degree related to Business, Marketing, or International Relations
Minimum of 1 year of experience in sales and call/contact center
Strong oral and telephone communication skills, as well as active listening
Familiarity with systems (CRM) and customer relationship management practices
Benefits
Freelance contract
Employment Details
Seniority Level: Not Applicable
Employment Type: Contract
Job Function: Customer Service
Industries: Higher Education
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