Forwarding Business Development Management (m/f/n)
Join to apply for the Forwarding Business Development Management (m/f/n) role at DHL Global Forwarding
Forwarding Business Development Management (m/f/n)
Join to apply for the Forwarding Business Development Management (m/f/n) role at DHL Global Forwarding
Do you have commercial experience in the forwarding sector with international companies and want to be part of a winning team in a leading company? We have the perfect opportunity for you!
At DHL Global Forwarding we are looking for a Business Development Manager / KAM (m/f/n) to join our team in Madrid, reporting to the Head of Key Account Management, and based in Coslada. These positions in DHL Global Forwarding are named “KAM”, but part of the activity mainly is hunting and attract new big accounts, so the commercial profile is a must.
The position will be specialized in Engineering and Manufacturing sectors, mainly.
What do we expect from you as part of the forwarding leading company?
Objectives:
* Attract new strategic customers and accounts within the assigned sectors.
* Increase the customer portfolio in terms of volume and gross profit.
* Develop the assigned sectors in terms of gross profit and volume through direct search for new customers and design sector solutions/strategies.
Main responsibilities:
* Design a plan and strategy for sector growth.
* Identify key target customers and business opportunities for assigned sectors.
* Develop a Strategic Plan for target accounts, based on Company value propositions.
* Work with product (Air Freight, Ocean Freight, Customs...) to design and develop value-added services for assigned Companies.
* Adhere to DHL sales processes; fully utilize all approved tools and processes to maximize outcome of opportunities.
* Accurately receive and share information to ensure understanding and agreement with internal and external stakeholders.
* Prepare and share company advisory presentations internally and with clients, including the company's competitive advantages.
* Support and lead company events with clients.
* Prepare structured handover documentation and provide all relevant information to ensure successful implementation with new clients.
* Build and develop networks with colleagues across business units to acquire new clients.
* Comply with company rules, policies, and service standards.
Skills required:
* In-depth knowledge of the global transport sector and products (Air, Ocean, and Customs, mainly) and business models.
* Experience in customer management in a multinational environment, with proven commercial results.
* Ability to identify the needs of customers and key stakeholders by gathering information and establishing long-term relationships.
* Well-developed communication and presentation skills, both in English and Spanish.
* Ability to establish internal and external contacts.
* Ability to develop value-added services and innovative solutions.
* “Advanced” level of English and Spanish, both spoken and written.
Qualifications:
* Excellent understanding and background / experience in the Forwarding Industry, and mostly Spanish / Portuguese market and customers.
* University graduate is a plus.
What we offer?
* International exposure and working in the logistics leader company.
* Indefinite contract.
* Interesting remuneration and commercial incentives plan.
* Interesting benefits:
* Car and fuel card; for working purposes.
* Shares plan optional for the employee (after 3 months contract, with a 15% discount)
* 24 working days of vacation.
* Life Insurance.
* Private Medical Insurance for you and your spouse/descendants (ADESLAS or ASISA), paid at 50% by the company.
* Flexible remuneration plan: Kindergarten and Transport.
* DHL CLUB Discount Club.
* DGF Wellness Plan: Fruit in the office, agreements with gyms and health centers and physiotherapy sessions in the office subsidized at 50%.
* The position is based in Coslada (Madrid).
* Business trips are required occasionally.
Why DHL?
Because we care about people and put the customer in the center. We are employee centric and we’re certified as Top Employer and Great Place to Work.
DHL Global Forwarding is the division of DHL Group specialized in air and ocean freight transportation. Through our global network of own offices, we offer door-to-door solutions, including value-added services associated with the management of the logistics chain (customs, insurance, transport with end-to-end temperature control, dangerous goods, etc.).
DHL Global Forwarding is an Equal Opportunity Company. We evaluate candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Transportation, Logistics, Supply Chain and Storage
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