We're Hiring: Church & Dwight Customer Service Representative - French & English
Si le interesa solicitar este empleo, por favor, asegúrese de cumplir los siguientes requisitos que se enumeran a continuación.
At Netzon Grou p, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona
.
If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for yo
u.
About the R
oleAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. You'll be representing Church & Dwight dedicated to healthcare and personal care produc
t s.
Your Mis
* sionCustomer Advocate: Ensure our clients needs and concerns are addressed effectively and efficien
* tly.Product Expert: Develop and maintain a deep understanding of our products and services to provide accurate and insightful information to custom
* ers.Omnichannel Specialist: Deliver exceptional customer support across all channels (Phone and Ema
* il).Problem Solver: Analyse customer issues, identify root causes and proactively offer personalized soluti
* ons.Brand Ambassador: Authentically represent the brand and its values in every interaction, fostering positive customer relationsh
ip s.
What We're Lookin
* g ForFluency in both French and Eng
* lish.A passion for helping customers and a customer centric appr
* oach.Ability to deal with sensitive calls with empathy and understan
* ding.Strong administrative skills with a keen eye for det
* ails.A strong professional and proactive approach to problem sol
vi ng.
What We
* OfferStart Date:
* ASAP.Contract: Temporary (3 months with 1 month of proba
* tion).Full-Time: 39 hours per
* week.Working Hours: Monday to Friday from 9hs to
* 18hs.Salary: €18,900 gross per
* year.Working Model: Hybrid - 6 days per month in the o
* ffice.Training: 5 days Full-Time. Monday to Friday 9:00 to
* 18:00.Office Location: Barcelona (Eixa
mp le).
Why Join Netzon
Group?Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences wor
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Start your career with us—apply now and become part of our growi
ng team!