Overview
We\'re looking for someone based in Spain or in Europe.
Please make sure to answer all questions asked in the questionnaire; if the questions are not answered, we will discard your application.
We’re hiring! We’re Angel Host, a Canadian-based, data-driven, and tech-enabled Short Term Rental Maximization service provider that helps Property Managers and Hosts worldwide outperform their market. With Angel Host handling pricing strategy, listing optimization, and channel optimization, our clients can focus on growth while increasing their revenue.
Angel Host was founded by highly experienced, award-winning entrepreneurs and hospitality operators. Our mission is to become a worldwide leader in short-term rental management, and we\'re on the right track, currently managing 1,000+ properties across the US, Canada, Mexico, the Caribbean, and Europe.
Are you passionate about building meaningful client relationships and delivering real value? Do you thrive in a fast-paced, collaborative environment where your ideas and initiative make a difference? If you\'re confident, service-driven, and excited about the potential of the short-term rental industry, you could be a perfect fit for our Client Success & Account Manager role.
The position
Short-Term Rental Revenue Manager LATAM
In your role as Short-Term Rental Revenue Manager for the EMEA Market (Europe, the Middle East, and Africa), you will be responsible for establishing and executing a pricing strategy to ensure we meet or exceed revenue targets for each property in our growing international portfolio. Additionally, you will be responsible for communicating this strategy to internal and external stakeholders. This includes email communication and conference calls to provide reporting and analysis of all aspects of the Revenue Management service, including performance metrics, trends, forecasting, and identifying growth opportunities.
Being consultative, friendly, welcoming, and helpful is at the core of our DNA, which is why we are committed to providing incredible value to the clients that we work with. We treat our clients with the utmost care, and we expect you to do the same, ensuring we obtain the best results for their short-term and vacation-rental properties.
Responsibilities
* Produce and present pricing strategy proposals based on historical and market data (Airdna, KeyData, Pricelabs), as well as on a qualitative analysis of the amenities and positioning of a property against similar properties in the market.
* Manage rates, minimum stays, and promotions to ensure pricing adjustments are optimized across all channels;
* Create, execute (applying in our dynamic pricing tool), and evaluate strategic pricing decisions to maximize revenues;
* Carefully oversee the performance of each property by monitoring and performing variance analysis of KPIs such as Market Penetration Index (MPI), Booking Velocity, Length of Stay (LOS), Booking Window (DBA), Channel Dependency, etc., while watching market trends regarding Cancellation Policies and Special Events.
* Determine if identified performance issues relate to the listing (e.g., amenities, photos) or to the pricing strategy, and coordinate required changes/adjustments as needed;
* Educate various stakeholders on our Revenue Management Methodology by producing well-designed, clear, and concise revenue and market data reports;
* Work closely with our team of Account Managers to ensure proper communication of our pricing strategy and proactively communicate requests that could help improve performance or grow the portfolio;
* Work closely with our Integration and Listing optimization teams to ensure Revenue Management strategies are implemented on the different OTAs;
* Collaborate with other Senior Revenue Management Team members to learn and contribute to the development of our Revenue Management practice;
* Participate in meetings and calls to explain our pricing strategy and educate clients on the Angel Host revenue management methodology;
* Produce internal performance reports to ensure no property “falls between two chairs”;
* Keep an eye on different pricing tools and technologies to ensure we always use the best ones in the industry;
* Participate in industry events and conferences, both in person and remotely, to explain our revenue management and pricing methodology and philosophy to prospective clients. Travel may be required a few times per year;
* Meet or exceed the revenue targets for each of our properties.
Qualifications
* Must have prior knowledge of the position and/or the industry (at least 2 years of previous experience in Revenue Management in the short-term rental market or a closely related field), or have a very strong academic background/qualifications in Mathematics and Data Science;
* You are fluent in English and Spanish, both speaking and writing, and can be concise yet professional;
* You have ample experience working with Dynamic Pricing tools (Pricelabs a plus);
* You are highly proficient with the use of spreadsheets (Google Sheets & G-Suite a plus);
* You possess exceptional analytical skills, a strong affinity for numbers, meticulous organizational abilities, and outstanding communication skills;
* You have experience using Property Management Software (PMS). Experience with Guesty is a plus;
* You are comfortable explaining Revenue Management concepts and KPIs to third parties, one-to-one with clients or in public settings;
* You have the ability to work effectively both independently and as a team;
* You have strong initiative and are proactive; you do not wait to be told what to do;
* You are willing to perform tasks that might be "below" your title\'s level of responsibility and can roll up your sleeves when needed;
* Being honest, ethical, and professional is at the core of your DNA;
* You enjoy being part of an awesome team.
Benefits
* We offer a well-balanced compensation package, including a competitive salary with annual reviews and growth opportunities;
* Paid time off plus national holidays;
* The freedom to work remotely with reliable Wi-Fi, a dedicated workspace, and the ability to work within Eastern Standard Time (EST);
* Monthly allowance for Internet and computer usage;
* Up to 3 days of paid time off for volunteering through our Angels Care initiative.
Closing
At Angel Host, we\'re not just building a service; we\'re shaping the future of short-term rental performance. If you\'re ready to bring your skills, energy, and ideas to a team that values growth, collaboration, and client success, apply now and help redefine what property managers and owners can expect from a true growth and performance partner.
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