Swedish speaking Customer service consultants - FuengirolaJoin to apply for the Swedish speaking Customer service consultants - Fuengirola role at Viking Redningstjeneste .Viking provides roadside assistance services in Norway, Sweden, Denmark, and Finland, as well as throughout Europe via our network and international partners. We ensure the safe and efficient mobility of vehicles and passengers, regardless of where the breakdown occurs. Our services are offered in Norwegian, Swedish, Finnish, Danish, and English.As a customer service consultant, your responsibilities will include receiving and responding to phone inquiries from customers needing roadside assistance. Many customers may be in vulnerable situations, and our goal is to help and assist them effectively. You will often be the first point of contact when an incident occurs on the road.We seek employees who work well independently and are passionate about delivering excellent customer service. You will be part of a larger team that supports each other. The role involves working with various systems to resolve challenges efficiently and assisting our partners in the insurance and automotive industries with questions related to roadside assistance.The ideal candidate will possess :
Experience in customer serviceFluency in Swedish, both spoken and writtenProficiency in English, both spoken and writtenGood knowledge of data, technology, and systemsA clean criminal recordYou will fit in at Viking if you :
Value good work ethicsHave strong teamwork skillsExcel in communicationAre comfortable working independently and in a teamAre at ease with data and phone toolsAre detail-oriented and enjoy complex tasksAre solutions-focused with customers and colleaguesAre curious and eager to learnThrive in a fast-paced environment and adapt easily to changeWant to be part of a solid team with a strong cultureWe offer the right candidates :
A positive work environment with experienced colleaguesComprehensive and structured trainingOpportunities for personal and professional growthA rotating schedule within 24 / 7 operationsCompetitive conditions and benefitsInterested? We look forward to hearing from you! Applications are reviewed on an ongoing basis, with a start date in February.Seniority levelEntry levelEmployment typeFull-timeJob functionOtherMotor Vehicle ManufacturingJ-18808-Ljbffr
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