Description Lead the transformation of AWS's largest sovereign cloud operation while pioneering operational excellence across three European sites, tackling intrinsically hard problems that will shape the future of cloud infrastructure at unprecedented scale.This Principal Systems Development Engineer role offers you the opportunity to drive technical, business, and cultural change within the AWS European Sovereign Cloud (ESC) Managed Operations organization, which now serves customers across Europe and beyond. You'll be embedded directly with operational teams while creating solutions that influence global AWS operations, balancing hands‐on engineering with strategic leadership to reduce operational load and improve the reliability, performance, and efficiency of one of the world's largest cloud providers.Key job responsibilities Lead technical, business, and cultural transformation by identifying automation opportunities, designing solutions that reduce operational toil, and pioneering approaches that tackle intrinsically hard problems beyond conventional methodsBalance hands‐on engineering with strategic leadership, working directly with local operational teams while collaborating with senior management to shape the strategic direction for AWS operationsDesign and implement long‐term engineering solutions that reduce operational load across all three European sites and influence global AWS operations standardsAnalyze operational metrics across EU MO team to identify efficiency gaps and automation opportunities that deliver measurable improvements in operational burdenLead cross‐site collaboration by conducting design reviews with peer Principal Engineers and technical leaders, building consensus on solutions that scale across multiple locationsInfluence investment decisions by working with senior management to secure resources and commitment for operational excellence initiativesPrototype and develop automation systems that have the highest impact on reducing operational burden, continuously learning and acquiring new expertise as neededEducate and inspire operational teams by advocating for best practices, pioneering new approaches, and demonstrating what's possible in cloud operations at scaleA day in the life You'll balance your time between operating production systems and making long‐term improvements to the reliability, availability, and performance of those software systems. An example week could look like: Monday you analyze operational metrics across the EU MO team to identify automation opportunities. Tuesday you identified a major efficiency gap in operational processes and designed a solution that reduces toil by 20%. On Wednesday you lead the design review with peer PEs and technical leaders across Berlin, Dublin, and Madrid, receiving consensus on a path forward. Thursday, you influenced your senior management to make investments to achieve operational excellence goals. Friday, you begun prototyping part of that automation system which would have the most impact on reducing operational burden across all sites.Additional Requirements Requirement to participate in On‐Call rotation.Fluency in written and spoken English is required.EU citizenship is required for this role.Successful applicants must have the legal right to work in Germany, Ireland, or Spain.Amazon will provide relocation support for successful applicants relocating within the EU.Basic Qualifications 10+ years experience in software development or related fieldExperience operating and troubleshooting reliable, scalable software systemsProficient in at least one modern programming language such as Java, Typescript, Python, or Ruby – Able to troubleshoot at all levels, from network to operating systems to software applicationsThis role requires you to be a national of an EU member statePreferred Qualifications Highly Proficient in operating 24x7 high‐availability, distributed software applicationsProven track record to dive deep into, and find opportunities to improve, the reliability, availability, and performance of distributed software systemsExperience influencing and leading strategic efforts requiring work from multiple teamsExperience actively mentoring individual engineers and managersExperience performance tuning software applications and optimizing fleet utilizationStrong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding)Proficient with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)Proficient with operating services in AWSExperience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)Experience scripting operating system tasks in Bash, Python, etc.Experience with sovereign cloud, regulated industries, or data residency and compliance requirementsExperience driving operational excellence and efficiency improvements at scaleAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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