We’re delighted you’re interested in being a part of Moneycorp.Welcome to MoneycorpWe’re delighted you’re interested in being a part of Moneycorp.In the last decade, Moneycorp has transformed from a largely domestic, consumer-focused provider of foreign exchange to an end-to-end global payments’ ecosystem.With two banking licenses and operations across the entire value chain of the international payments and foreign exchange sectors, we enable businesses, institutions, and individuals to thrive beyond borders.We help our clients realise their growth ambitions by providing them with worldwide reach, relentless regulatory excellence, and tailored, relevant solutions that resiliently optimise their financial operations.We’re fervent about pursuing our goals, making substantial contributions to the payments industry, and consistently offering unwavering support to our clients at every stage of their journey.Moneycorp is a place where energy, commitment to our shared success and collaboration are core to our DNA. We’re restless in our drive to surpass the expectations of our clients and unlock opportunities to support them at every stage of their journey.The foundation of our success is our people, and nurturing a culture of belonging for all of our colleagues is central to our journey as a global business.Find out more about Moneycorp’s offering, global footprint and capabilities here :
About Us | moneycorpWho You Are / Your Next ChallengeWe are looking for an Operations and Customer Services Officer to join our team. This role, reporting to the Operations Manager, is responsible for the delivery of expert service to our clients for queries relating to their account and their transactions, both directly when dealing with customers, and indirectly through the proactive support of the Sales and Dealing teams.The ideal candidate should have customer service experience and enjoy working in a multichannel environment (Telephone, email, face to face).What we’re looking for / Skills that will help you in the roleKnowledge and Experience :
Clear written and verbal communication skillsGood organisational skills notably prioritizationStrong numerical skillsExcellent attention to detailsLanguages :
Clear written and verbal communication skillsExcellent listenerGood organisational skills notably prioritizationStrong numerical skillsExcellent attention to detailsLanguages :
SpanishEnglishPersonal Attributes :
ProfessionalApproachable and personableSelf-driven and motivatedDetermined and persistentTeam playerConsistently demonstrates a positive "can-do" attitudeWhat you get in return :
This role offers a competitive salary with discretionary bonus, plus 25 days holiday and a day off for your birthday.Interested?If the role sounds like you, we invite you to upload a copy of your CV by clicking on the Apply button.Fostering a culture of belonging and inclusivityWe're committed to creating a workplace where every individual feels valued, respected, and included. As an Equal Opportunity Employer, we actively cultivate an inclusive culture where diversity thrives, and we empower our colleagues to drive meaningful change within our organisation through initiatives like our DE&I focus groups and value champion network.Like many of our peers, we recognise that fostering inclusivity is an ongoing journey, and we remain steadfast in our commitment to progress. By measuring our efforts through regular assessments and listening to the feedback of our employees, we strive to ensure that our initiatives are impactful and responsive to the evolving needs of our workforce.Together, we want to build a workplace where everyone can bring their authentic selves to work, as we believe this is the foundation of innovation, creativity, and collective success.Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionOtherReferrals increase your chances of interviewing at Moneycorp by 2xGet notified about new Customer Service Officer jobs in Madrid, Community of Madrid, Spain .CANDIDATURA ESPONTANEA ATENCIÓN AL CLIENTE MADRIDTres Cantos, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 hour agoCustomer Service Specialist (Fixed-term contract)Madrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 months agoMadrid, Community of Madrid, Spain 1 week agoLeganés, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 3 weeks agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoGetafe, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoFuenlabrada, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 2 days agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 1 week agoOperations & Customer Service RepresentativeAjalvir, Community of Madrid, Spain 1 day agoMadrid, Community of Madrid, Spain 1 week agoMadrid, Community of Madrid, Spain 5 hours agoAlcobendas, Community of Madrid, Spain 3 weeks agoOperations & Customer Service RepresentativeAjalvir, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 2 weeks agoMadrid, Community of Madrid, Spain 3 days agoVelilla de San Antonio, Community of Madrid, Spain 1 week agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.J-18808-Ljbffr
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