Jr Warehouse & Country Delivery Specialist
Ready to be the engine behind flawless delivery? At Hero, Logistics & Customer Excellence is where promises turn into reality.
In this role, you won’t just keep operations moving—you’ll shape how efficiency, technology, and service excellence come together to delight our customers every single day.
Responsibilities
* Warehouse Operations & Automation:
o Automated warehouse operations, WH maintenance, WH fault resolution.
o Oversee and support automated pallet warehouse operations, ensuring systems perform reliably and efficiently while quickly resolving technical faults before they impact service.
* Champion Logistics Flow:
o Manage inbound and outbound processes, monitoring goods receipt and dispatch from external suppliers to keep our logistics center perfectly synchronized.
* Drive Smart Picking & Movement:
o Work with advanced tools like Voice Picking systems and LGVs (Laser Guided Vehicles), enabling seamless pallet movement from warehouse to loading areas.
* Own Incidents, Protect Performance:
o Identify, record, monitor, and resolve operational incidents, minimizing impact, preventing recurrence, and safeguarding service levels.
* Connect the Supply Chain:
o Support domestic and international transport coordination, working closely with carriers, supply planners, and external suppliers to align production schedules and deliveries.
* Planning & Forecasting:
o Forecasting and demand planning support: supervision and collaboration with the Demand Planning and Category Supply Planners.
* Continuous Improvement:
o Actively participate in improvement projects, helping to implement new processes and bring fresh ideas that elevate efficiency and performance.
Qualifications
* Bachelor’s degree in Industrial Organization, Mechanical Engineering, Industrial Technologies, or a similar engineering background.
* Enjoy breaking down complex operational challenges and turning analysis into action.
* Logistics & Continuous Improvement Enthusiast.
* Previous exposure to warehouse planning, automation, or continuous improvement activities is highly valued.
* Clear communicator in an integral context.
* Native or C2-level Spanish and advanced English (C1). Comfortable communicating across teams and partners.
* Translate operational data into clear, actionable messages.
* Enjoy working side by side with planners, suppliers, and logistics partners.
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