You are fluent in German and would like to work from home in Spain? At SIXT, we are currently looking for motivated and enthusiastic German-speaking Customer Services Agents to join our team from anywhere in Spain.If you enjoy assisting customers over the phone and via email, then this position is made for you. Apply now!
YOUR ROLE
* Direct interaction as the first point of contact for German-speaking customers, providing support for all inquiries before, during, and after the booking process
* Multichannel customer support via phone and email communication
* Knowledge sharing on products and services to create a positive customer experience
* Enhancement of customer satisfaction and loyalty through professional and friendly service
* Team collaboration and execution of internal administrative tasks within the department
YOUR SKILLS
* Full proficiency in German and fluency in English for effective multilingual communication
* Strong service orientation and genuine passion for customer assistance
* Minimum of 1 year of experience in a customer-facing and sales and service-oriented role
* Proven experience with MS Office tools and digital work environments
* Remote work readiness with availability for rotating shifts, Monday to Sunday
WHAT WE OFFER
* Work Life Balance. This remote position allows to work 100% from home
* Employee Benefits. Enjoy diverse discounts on SIXT rent, share, ride andSIXT+, as well as exclusivedeals for travel, technologyand much more
* Team Building Activities and International Events. Participate in exciting team building activities and global corporate events
* Professional Growth. Learn from and with a highly motivated and professional team
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