Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats?
Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify?
Our mission in Buyer Risk Prevention (BRP) is to make Amazon.Com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.Com.
Responsibilities
* As a Sr. Program Manager in BRP, you will be responsible for building and managing new solutions to prevent fraud in established Amazon stores to support new and existing payment programs.
* You will work closely with businesses and understand requirements, collaborate with Technology, Machine Learning and Operations teams, make appropriate tradeoffs to optimize business outcomes, and clearly communicate goals, roles, responsibilities, and desired outcomes to internal cross-functional teams.
* You will interact with a broad cross section of the Amazon organization to clarify ambiguous issues and negotiate effective solutions between development and business teams.
* You will anticipate bottlenecks and escalate issues when required to ensure on-time delivery.
You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business.
The role requires a seasoned individual who has good experience as a Sr. Program Manager and comes from a similar fraud management domain.
Basic Qualifications
* 5+ years of program or project management experience
* Experience using data and metrics to determine and drive improvements
* Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
* 2+ years of driving process improvements experience
* Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
#J-18808-Ljbffr