\ > Location On-site, Las Lagunas, Mijas - Málaga (near Fuengirola train station)
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About Us
Energy Nordic is an energy company based in Las Lagunas, Mijas - Málaga, rooted in Scandinavian values. We provide fast service, a structured approach, and prioritize customer satisfaction. We simplify the billing and contracting process for Scandinavian expatriates living in Spain, offering personalised attention in their own language, as well as transparent, easy, and simple communications and invoices. Our goal is to offer both traditional and sustainable green energy, developing the best energy solutions at the best price for all our clients.
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Tasks
Role Description
We are currently seeking a full-time on-site Customer Service and Sales representative fluent in Danish or Swedish. English will be necessary as it is the universal communication language within the team. This role requires a proactive approach, goal orientation, and the ability to thrive in a dynamic and challenging environment. Responsibilities include providing daily customer support, ensuring customer satisfaction, maintaining phone etiquette, and delivering exceptional service and sales. We do not engage in cold sales, allowing us to focus on potential clients and excellent customer service.
**Requirements**:
**Required Skills**:
- Fluency in Danish or Swedish. (English is required as all communications will be in these languages.)
- Strong customer support and service skills.
- Ability to ensure customer satisfaction.
- Excellent phone communication.
- Previous experience in customer service and sales.
- Effective communication and interpersonal skills.
- Organisational skills and ability to multitask.
- Office software knowledge: Microsoft Office (Word/Excel) and data entry.
- Positive attitude and teamwork.
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**Benefits**:
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What We Offer
- Permanent contract
- Competitive salary
- Full-time position, 40 hours per week, Monday to Friday from 9 a.m. to 5 p.m.
- On-site work
- 35 days of annual leave
- Training provided by the company
- Excellent working atmosphere within an international team
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Join a team that values your dedication and offers growth opportunities.