Overview The company
Camiral, A Quinta Do Lago Resort, located near the picturesque town of Girona, Spain, has a five-star hotel, Hotel Camiral, a relaxing haven where guests can spend time together and where every day brings something new and exciting to discover. Besides, it incorporates two established championship-standard golf courses. Also it represents the next generation of luxury property development; a low-density project set among 300 hectares of mature forested woodland, the private residences blend with their natural surroundings and are exceptionally finished with open-plan layouts and innovative use of glass that brings the outside in without compromising on privacy.
Scope of the position The conference and catering manager will be responsible for planning and supervising the conference and catering operations and services.
Responsibilities Fully aware of departmental yearly revenue goal, products, and services. Takes ownership and initiative to solicit business.
Maximize group revenue by referring available goods, services, attractions, and sub-contractors to conference groups.
Coordinates the Handling of group and events requests, familiarization trips, site inspections and any other requests received by the department
Handles incoming inquiries and conducts initial qualifying process to ensure potential business.
Assists Events team with the creation and completion of proposals
Good follow through; taking client events from contract to successful completion.
Maintains good aware of the events details and account profiles related to the designed Conference & Events Managers
Maintains good business relationship and rapport with clients
Proactively up-selling to customer needs
Keeps an up-to-date track of all activities/projects completed and ongoing in the department
Ensure the proper use of function space, exhibit hall and overall event space.
Develops, implements and maintains departmental SOPS
Competences PGA Core competences
Simplicity
Natural warmth
Thinking ahead
Always evolving
Quality at all times
Sense of pride
Success profile for this role (competences) Customer focus
Must be organized and detail oriented
Managing vision and purpose
Sales skills
Good communication and organization skills
Able to handle multiple tasks at one time
Conflict management
Leadership skills
Requisitos Have ideally worked in a similar role within a five-star hotel environment with large groups for a minimum of three years.
The ideal candidate will possess an excellent command of the Spanish & English languages.
Knowledge of other languages
Successful candidates will have the ability to work a varied schedule, including weekends, holidays and evenings. An immaculate personal presentation with professional and welcoming personality is required.
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