SALES MANAGER – MEET & ASSIST - AIRPORT SERVICESSpain (Madrid)JOB SCOPEWe are looking for a highly driven and entrepreneurial Sales Manager to lead the commercial development of our airport-based services in Madrid. A strong airport industry background is mandatory for this role.You will be responsible for driving business expansion across all airport-related Business Units, including:
* Airport Meet & Greet services
* Lounge business
* Airport hotel
You will actively identify, scout, and develop new revenue opportunities across the entire airport ecosystem, leveraging your deep understanding of airport operations, passenger flows, and airline dynamics. You will play a critical role in expanding both direct sales and partnership channels, while ensuring strong financial performance through P& L ownership, forecasting, and revenue optimization across all BUs.JOB RESPONSIBILITIESSales & Business Development (All Business Units)
Develop and execute a comprehensive multi-BU sales strategy covering Meet & Greet, lounges, airport hotel, and related servicesIdentify, scout, and convert new business opportunities across travel trade, banks, airlines, OTA, hotels, MICE, corporates, and premium customer segmentsBuild and manage a robust pipeline targeting VIP travelers, premium leisure, business executives, and airline partnershipsDrive cross selling and bundled offerings across all airport services to maximize total revenue per passengerManage the full sales cycle: prospecting, pitching, proposal development, negotiation, and contract closureEstablish and grow strategic relationships with airlines, airport stakeholders, travel agents, OTAs, DMCs, MICE operators, hotels, and financial institutionsDevelop partnerships that support all Business Units, not limited to a single service lineIdentify and activate new distribution channels to increase utilization across lounge, Meet & Greet, and airport hotel servicesLeverage your airport network to unlock cross-BU commercial synergies Revenue Growth & Scouting Activities
Proactively scout new revenue streams within the airport ecosystem, including:Airline collaborationsAncillary and premium servicesBundled and integrated passenger experiencesMonitor passenger flows, airline networks, and airport developments to identify high-potential opportunitiesDrive upselling and cross-selling strategies across all BUs to increase overall yield and customer value Financial Management & Performance
Take ownership of P& L performance across all airport Business Units in scopeDevelop and manage sales forecasts, budgets, and revenue plans at a consolidated levelAnalyze performance vs. targets, identifying deviations and implementing corrective actionsTrack and report on key KPIs including pipeline, conversion rates, revenue per BU, and partner performance Market Intelligence & Strategy
Monitor competitor activity, airport developments, airline strategies, and market trendsProvide actionable insights to refine pricing, positioning, and cross-BU commercial strategy Support business reviews with data-driven analysis and strategic recommendationsJOB REQUIREMENTS
8–15 years of sales and business development experience within the airport environment (mandatory)Strong, hands-on knowledge of airport operations, passenger flows, and airline commercial dynamicsProven experience in one or more of the following:Meet & Greet / VIP servicesAirport loungesAirport hospitality or hotel servicesDemonstrated ability to develop business across multiple service lines / Business UnitsProven track record in generating new revenue streams through scouting and partnershipsSolid experience in P& L management, forecasting, budgeting, and financial analysisStrong analytical mindset with ability to identify gaps and drive performance improvementsEstablished network within airlines, airport authorities, travel trade, and apt service providersProven ability to consistently achieve and exceed sales targetsExcellent negotiation, communication, and stakeholder management skills Fluent in Spanish and English (additional languages are a plus)