Company Description
Devoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.
Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but always with the proximity and professionalism of a team that acts as a guide along the way.
Devoteam has been committed to technology at the service of people for more than 30 years. With more than 11,000 people in the group, in 25 countries in Europe, the Middle East and Africa.
Job Description
We are seeking a skilled Google Workspace Deployment/ Support Engineer. In this role, you will be responsible for implementing, managing, and supporting Google Workspace solutions for our organization and clients.
Plan, execute, and manage Google Workspace deployments and migrations
Provide technical support and troubleshooting for Google Workspace applications and services
Develop and implement best practices for Google Workspace administration and security
Collaborate with cross-functional teams to ensure smooth integration of Google Workspace with existing IT infrastructure
Create and maintain documentation for Google Workspace processes and procedures
Conduct user training sessions and create educational materials on Google Workspace features
Monitor system performance and implement optimizations as needed
Stay up-to-date with the latest Google Workspace features and updates
Assist in developing automation scripts and integrations using APIs to enhance workflow efficiency
Participate in on-call rotations to provide after-hours support when required
Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Google Workspace Administrator certification or willingness to obtain within 6 months of hiring
3+ years of experience in IT support, system administration, or similar role
Proven experience with Google Workspace deployment, migration, and administration
Strong knowledge of cloud computing technologies and IT infrastructure
Excellent troubleshooting and problem-solving skills
Proficiency in scripting languages such as Python or JavaScript
Experience with API integration and automation
Solid understanding of networking concepts and protocols
Strong project management and organizational skills
Excellent communication skills, both written and verbal
Ability to work independently and as part of a team
Experience with change management and user training is a plus
Fluency in English and Spanish is beneficial