We're hiring a Mixed-Methods Researcher (German – Mandatory) – Banking Sector (Quant-Driven | 100% Remote)
At General Software, we are seeking a Mixed-Methods User Researcher with a strong quantitative orientation to join an exciting, long-term project with a leading company in the banking sector.
Your mission
You will design, execute, and analyze end-to-end user research studies, combining qualitative and quantitative approaches—with a strong focus on surveys, metrics, and data-driven insights—to enhance and optimize the digital user experience.
Responsibilities
Plan and conduct mixed-methods research (surveys, usability testing, interviews, analytics-based studies).
Create and manage quantitative research instruments (questionnaires, sampling plans, metrics frameworks).
Analyze datasets and translate findings into actionable business and UX recommendations.
Complement quantitative insights with qualitative evidence.
Collaborate with UX, Product, Business, and Data teams.
Requirements
Proven experience in quantitative research : survey design, stats, behavioral metrics, dashboards, etc.
Experience integrating qualitative insights into mixed methods.
Strong command of Excel and familiarity with analysis tools (SPSS, R, Python, etc. is a plus).
Fluency in German (C1–C2) is mandatory.
Fluent in English.
Spanish is a plus.
We offer
The opportunity to work on innovative, high-impact digital projects in the banking sector.
An international, collaborative work environment.
100% Remote position.
Stable contract and a competitive compensation package.
If you're passionate about understanding users and transforming data into meaningful decisions, we'd love to hear from you!