Job Description Your role As part of the Pre-arrival team, the Pre-arrival Concierge team plays a key role in managing and supporting Le Collectionist's guests prior to their arrival. They will draw the best itineraries in order to ensure an unforgettable onsite experience. In addition, with the support of the local team, he/she is responsible for sourcing, negotiating, and contracting the best suppliers that match Le Collectionist standards. Your missions 1. Support in client management and assistance: Contribute to the organization of stays by providing support in coordinating services and experiences for our clients. Assist in preparing quotes and following up on them with the team. Help update client itineraries in our internal tools. 2. Development and expansion of the partner network: Research and identify new local partners to enrich our offering. Contribute to updating and producing catalogs showcasing our services and experiences. Collaborate with the marketing team to suggest updates to destination guides (new restaurants, activities, points of interest). 3. Administrative management and tools: Assist in updating partner information and pricing in internal tools. Support the team in creating and updating communication materials (catalogs, presentations). Participate in issuing quotes, invoices, and itineraries.