Data Center Technician (Saudi National Only)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers, including servers, storage, networking, power, and cooling equipment, ensuring our customers have continual access to innovative solutions. We work on challenging problems involving numerous variables impacting the supply chain and seek talented individuals to join us.
You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Your role will involve collaborating across AWS to uphold safety and security standards while providing extensive capacity at minimal cost. AWS fosters an inclusive culture that welcomes bold ideas and empowers you to see them through.
We are looking for Data Center Technicians to expand our Infrastructure Operations team. These technicians troubleshoot and resolve a range of data center infrastructure issues, including hardware, fiber, and networking problems. You will be part of the Data Center Operations (DCO) team, responsible for the operation and maintenance of IT infrastructure and hardware in AWS Cloud regions. You will become the primary resolver for support cases and develop troubleshooting skills across hardware and software issues.
You will be able to diagnose and resolve most infrastructure issues and escalate more complex problems to specialized teams as needed.
Key job responsibilities
SAFETY
* Follow and promote the highest safety standards, fostering a world-class safety culture. Take ownership of safety initiatives and projects.
DATA CENTER OPERATIONS (DCO)
* Diagnose hardware and network problems and perform physical repairs.
* Troubleshoot events within internal SLAs.
* Conduct root cause analysis of equipment failures.
* Manual handling and lifting of equipment may be required, adhering to weight regulations.
About the team
We value diverse experiences. Even if you do not meet all preferred qualifications, we encourage you to apply. Whether you are starting your career, have an unconventional background, or alternative experiences, your application is welcome.
Why AWS?
AWS is the world’s most comprehensive cloud platform, trusted by startups and Fortune 500 companies alike. We innovate continuously, providing robust products and services to power businesses globally.
Inclusive Team Culture
Our culture encourages learning and curiosity. Employee-led affinity groups promote inclusion, celebrating our differences through events and learning experiences like CORE and AmazeCon conferences.
Mentorship & Career Growth
We aim to be Earth’s Best Employer by offering mentorship, knowledge-sharing, and career development resources to help you grow professionally.
Work/Life Balance
We prioritize work-life harmony, offering flexibility to support your success both at work and at home.
- Experience with hardware troubleshooting and repair
- Bachelor's degree in Information Technology or Computer Science
- Must have Saudi Arabian citizenship
We are committed to an inclusive culture. If you need workplace accommodations during the application or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations or contact your Recruiting Partner for assistance.
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