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Implementation Consultant
Apply remote type: Hybrid | Location: Barcelona (Voxel) | Time type: Full time | Posted on: Posted 12 Days Ago | End Date: June 24, 2025 (8 days left to apply) | Job requisition id: R26494
Job Title: Implementation Consultant
Are you open to taking on new challenges in a SaaS company?
We are looking for a Implementation Consultant who will be responsible for ensuring the proper implementation of products and services and identifying areas for improvement to maximize customer satisfaction. You will be accountable for defining and implementing projects, ensuring customer satisfaction.
Your day-to-day
* Analyze the functional and technical requirements of clients and partners to improve their customer experience during integration with the Bavel platform.
* Analyze the technical and functional compliance requirements for the countries where Voxel operates.
* Manage integration projects of the customer’s ERP and Voxel platform.
* Improve onboarding processes.
* Lead technical projects managing internal and external stakeholder requirements.
* Execute and organize end-to-end testing and troubleshooting procedures, and prepare analytical reports.
* Prepare technical documentation for each project.
* Interact with customers and partners on behalf of the organization.
* Manage and resolve customer requests and complaints.
* Participate in product design and development.
* Assist in technical pre-sales meetings to support our sales team.
What are we looking for?
* Technical academic background
* Experience with Software Implementation Projects or ERPs
* Knowledge of project management and/or "Lean Management"
* Fluent English
* Results-oriented with an analytical mindset
* Leadership qualities
* High computer literacy and ability to learn new software
* Experience in document creation
What do we offer?
* Values-Driven Culture: Join a team guided by innovation, efficiency, accountability, teamwork, and people focus
* Impactful Work: Play a vital role in creating seamless travel payment experiences worldwide
* Multicultural Environment: Experience the richness of a diverse work environment
* Cutting-Edge Innovation: Collaborate with experts building an award-winning payments platform to challenge legacy processes
* Flexible Working: Embrace a dynamic work environment with the freedom to balance professional and personal life
* Private Medical Insurance: Prioritize your well-being with comprehensive coverage
* And Much More: Language classes, Gympass, Yoga classes, Physiotherapy, Life Coaching, Referral Program
About us:
Voxel is a leading provider of electronic invoice and B2B payment solutions for travel sellers, hotels, and other travel companies. Our Bavel Platform manages end-to-end electronic payments, benefiting over 50,000 hotels, 1,000+ tour operators, and 3,000+ restaurants across 100 countries. Recently joined by Amadeus IT Group, we aim to deliver a seamless travel payment experience and expand our services.
Diversity & Inclusion:
Amadeus strives to lead in Diversity, Equity, and Inclusion in the tech industry, fostering a culture where every employee can reach their full potential. We are an equal opportunity employer committed to fair treatment regardless of gender, race, ethnicity, sexual orientation, age, beliefs, disability, or other characteristics.
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