Head of Underwriting Support (with Business Analyst Manager experience)
Job Purpose:
As the :
Head of Underwriting Support (with Business Analyst Manager experience).
- Europe for Japanese Business, Local Marine Underwriting and Local Specialty you will be responsible for overseeing operational processes and systems for these divisions of Tokio Marine Europe, including oversight of key strategic change projects, ensuring delivery on time and on budget.
You will work closely with cross-functional teams ensuring (1) processes are efficient, harmonized, and fit business needs, and (2) policies and processes are seamlessly integrated into the TMHCCI operational infrastructure.
You will lead the planning and the execution of various underwriting initiatives/projects on Japanese Business, Local Marine and Specialty France and deliver the necessary operational workflow.
You will be responsible for all matters data, including data accuracy, the effective use of core systems data, and effective use of data through efficient and user-friendly reporting and collaboration tools.
You will act as the interface between the business and the TMHCC International IT department in managing the business' underwriting and operational systems.
You will work closely with the members of Underwriting and Business Development team in setting the direction for profitable business expansion and expanding our product and distribution capabilities.
Since TME Japanese Business and UK Japanese Business are operated as a single unit, the above includes the matters of UK Japanese Business domain where necessary.
Key Responsibilities:
Manage Business Analyst Team.Develop and oversee operational strategies to improve efficiency, performance and scalability across the TME Japanese, Local Marine and French Specialty divisions and aligned with TMHCC/TMHCCI/TME strategy. Ensure optimal use of technology, data and resources and suggest and implement changes where necessary.Acts as the Business Sponsor for TME Japanese Business., Local Marine and Specialty France divisions within the company's Product Model, including budget and capacity planning.Lead, plan and monitor the execution of strategic projects and initiatives and identify and mitigate risks and issues related to deliveryProvide leadership and guidance to the TME Japanese Business, Local Marine and Specialty France Business Analysis teamBordereau management - ensure effective and reliable data collection on binder facilities and inward reinsurance facilities and act on the underwriting bordereaux upload into GNSEnsure operational processes and E-folders are compliant with company policies and regulatory requirementsSupervise periodic internal underwriting auditsSupport the Chief Underwriting Officer / UW Manager in operational matters and executionLiaise with functional stakeholders in TME and TMHCCI as requiredAct as liaison for the Project Management Office on relevant operational projects for the Japanese Business local Marine and French Specialty divisionFoster a culture of continuous improvement ensuring operational agilitySince TME Japanese Business and UK Japanese Business are operated as a single unit, the above includes the matters of UK Japanese Business domain where necessary
Skills and Experience Specification:
Fluent in English. Any other languages will be an asset.Experience in leading a Business Analyst Team and Product OwnerExperience in business requirements analysis and documentationExperience in EVT, UAT, bugs and Wave planning and executionExperience in working with an Agile software methodology and ScrumBa or MA degree in Business Administration, Law, Economics or similar relevant fieldGood understanding of company's core business driversFamiliarity with underwriting processes and underwriting systemsExcellent project management skills and ability to work efficiently and prioritize effectively in a fast-paced environmentProven ability for capacity building, including development tools, training, coaching and transferring knowledgeTeam player and service mindedAbility to work in a fast-paced environment, handle multiple tasks, and meet tight deadlinesExceptional organizational and time-management skillsThorough and with attention to detailsExcellent problem-solving skills with the ability to anticipate challenges and proactively implement solutionsAble and willing to travel as requiredStrong communication skillsStrong people management skills#LI-HF1
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