Medical Billing Agent
Location: El Cubo Center, Antigua
Status: Open Position
About Avanmed
At avanmed, we bring over 15 years of hands-on experience in medical marketing and front desk operations.
We've been on the ground, in clinics, at the front desk, and behind the strategy, so we understand the real challenges practices face.
Why Join avanmed
Work with established U.S. medical practices
Structured onboarding and training
Ongoing coaching and quality monitoring
Professional growth opportunities
Stable, long-term client placements
What You'll Enjoy
Weekends Off
Healthy Work-Life Balance
Competitive Pay
Stability
Professional Development
Job Description
The Medical Billing Agent is responsible for managing the full revenue cycle process for assigned medical practices.
This includes claim submission, payment posting, denial management, AR follow-up, and insurance communication.
This role requires strong attention to detail, knowledge of U.S. insurance systems, and the ability to work independently while maintaining strict compliance standards.
Key Responsibilities
Submit clean claims to commercial and government payers
Review and correct claim rejections and denials
Conduct insurance follow-up on unpaid or underpaid claims
Manage accounts receivable (AR) aging reports
Post payments (ERA/EOB) accurately
Identify trends in denials and recommend workflow improvements
Verify patient eligibility and benefits when necessary
Coordinate with front desk and clinical teams for documentation corrections
Maintain HIPAA compliance at all times
Document all billing actions within the EMR/EHR system
Meet AR reduction and collection benchmarks
Required Qualifications
Minimum 1+ year of U.S. medical billing experience
Strong knowledge of CPT, ICD-10, and HCPCS coding (billing-level understanding)
Experience with clearinghouses and claim submission platforms
Familiarity with commercial, Medicare, Medicaid, and Workers' Comp payers
Experience working with EMR/EHR systems
Strong English communication skills (written and verbal)
Strong analytical and problem-solving skills
Ability to manage AR aging reports independently
Preferred Experience
Multi-specialty billing experience
High-volume medical group experience
Chiropractic, primary care, med spa, or specialty billing
Experience working with U.S.-based practices remotely
Performance Expectations
Maintain clean claim rate benchmarks
Reduce AR aging month over month
Meet follow-up productivity targets
Maintain detailed documentation standards
Participate in internal QA reviews and training sessions
Adhere to avanmed SOPs and compliance protocols
Experience Required: 1+ Years
Position Type: Full Time
Professional Level: Mid Level
Language Requirement: C1 English or above
Schedule: Monday–Friday
Hours Per Week: 40
Wage: Salaried
Benefits: Competitive Pay & Vacation time
APPLICATION
Please provide us with your contact information and your CV/ resume.
The file for your CV must be in PDF format and up to 2 MB.
First Name
Last Name
Phone Number
Email
CV / Resume File
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USA
**** Corporate Blvd NW, Ste 110
Boca Raton, FL *****
LATAM
El Cubo Center
Antigua, Guatemala
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