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Position Overview
The Network & Data Center Practice Lead is responsible for owning and scaling a core technical service line within the organization. This leader defines practice strategy, builds market-ready services, drives pre‑sales excellence, and oversees delivery governance to ensure high performance, consistent quality, and exceptional customer satisfaction.
The ideal candidate brings deep hands‑on expertise in enterprise and hyperscale data center architecture—including switching, routing, optical transport, compute, storage, automation, and physical infrastructure. They understand how global networks and data center ecosystems are engineered, operated, scaled, and optimized.
This role collaborates closely with Sales, Solutions Architecture, Delivery, PMO, Talent Acquisition, and Executive Leadership to accelerate growth across regions and clients.
Key Responsibilities Service Line Ownership & Strategy
* Own the long‑term strategy, roadmap, and vision for Network & Data Center services.
* Develop scalable service offerings (NOC, DC Operations, Network Deployment, Smart Hands, Monitoring, SDN, RAN/Wireless, etc.).
* Perform market and competitive research to stay ahead of technology trends (AI Ops, automation, optical, hyperscale DC frameworks).
* Build pricing models, delivery frameworks, and cost structures.
* Define success metrics, SLAs/SLOs, KPIs, and performance standards.
* Partner with leadership on P&L management, margin optimization, and growth strategies.
* Identify and evaluate strategic technology partners, platforms, and tools.
Solutions & Pre‑Sales Support
* Act as the primary SME for Networking & Data Center solutions.
* Support RFP/RFI/RFQ processes with architecture inputs, SOW creation, and LOE estimates.
* Lead customer discovery workshops and technical deep dives.
* Validate proposed solutions for scalability, security, cost efficiency, and operational readiness.
* Collaborate with Sales and Service Delivery Managers to shape