This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
This position reports to Global Head of Demand Generation
Your role and responsibilities We are seeking a highly-motivated and independent program manager to take ownership of our fledgling Inside Sales and Social Selling programs.
These initiatives are crucial for providing a world-class customer experience for ABB Robotics contacts.
You will be mainly accountable for:
* Program Ownership: Independently drive the development and implementation of the Inside Sales program in various countries and the Social Selling program globally. Ensure these pro-grams are effectively integrated into the organization and achieve their goals.
* Inside Sales Program: Collaborate with global and local organizations to implement a scalable program that ensures 100% of leads are handled efficiently and effectively. Tailor the program to fit different sizes and needs of sales organizations in various countries/regions.
* Social Selling Program: Develop a comprehensive training program that empowers ABB Robotics employees to leverage their social media presence foster relationships that lead to sales and enhance the overall customer experience.
* Stakeholder Engagement: Engage with country Sales organizations and other key stakeholders to ensure the successful adoption and integration of these programs.
* Change Management: Lead change management efforts to ensure smooth implementation and adoption of the programs. Work closely with marketing, sales, and communications teams.
* Performance Measurement: Establish metrics and KPIs to measure the success and impact of the programs. Continuously monitor and optimize program performance, and communicate it in a regular, structure cadence.
Qualifications for the role
Self-Motivation and Independence: Demonstrate a high level of self-motivation and the ability to work independently. Take initiative and drive projects to completion with minimal supervision.
Strategic Thinking: Possess strong strategic thinking skills to design and implement effective pro-grams that align with organizational goals.
Excellent Communication: Exhibit excellent communication skills to effectively engage with stake-holders at all levels and promote the programs within the organization.
Adaptability: Show adaptability and flexibility to work in a dynamic and fast-paced environment.
Technical Skills: Program or project management experience, CRM platform knowledge (i.e. Salesforce). LinkedIn Sales Navigator experience a plus.
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