Overview
Regional Learning Manager, Grocery Shared Field – Amazon
Are you passionate about developing people and driving operational excellence? Join us as a Learning Regional Manager, where you'll play a crucial role in shaping the learning experience and performance of our fulfillment center associates. In this dynamic role, you'll lead training initiatives, analyse performance metrics, and implement strategic L&D solutions across multiple sites.
As a Learning Regional Manager within our Worldwide Grocery Learning team, your typical day will include analysing performance metrics, leading Weekly Business Reviews, and meeting with site leadership to drive grocery-specific improvements. You'll spend time coaching managers and supervisors, auditing new hire orientations, and ensuring ambassador programs run smoothly across multiple locations. Regular collaboration with UK-based L&D colleagues and managers will keep initiatives aligned globally. The role requires frequent travel between sites and collaborating with stakeholders at all levels to enhance learning initiatives and site performance.
About the team: You will be joining a dynamic team that supports Amazon Fresh FCs and Stores (UK only) across Italy, the UK, and Spain. We are a team of Learning professionals focused on developing talent and driving operational excellence in grocery operations. We collaborate daily, share best practices, work on cross-market initiatives, and support each other's success through weekly touch points and collaborative problem-solving. Your Spanish perspective will be a valuable addition to our international team.
Key Responsibilities
* Drive site performance through deep analysis of metrics, providing actionable insights and solutions to leadership teams
* Lead and optimise new hire onboarding processes, including ambassador program management and training delivery
* Develop and implement learning strategies to improve operational efficiency and associate development
* Partner with senior leadership to drive performance improvements through data-driven decisions
* Monitor and enhance training effectiveness across multiple processes and roles
* Lead change management initiatives and training curriculum improvements
* Provide coaching and mentorship to site leadership on learning and development best practices
Basic Qualifications
* Bachelor’s degree
* 2+ years’ experience in the areas of training and coaching;
or equivalent business experience
* Experience in fulfillment center field operations settings
* Proven track record of using data to drive business decisions
* Experience managing multiple stakeholders across various levels of an organization
* Strong project management skills
Preferred Qualifications
* Experience in change management and process improvement activities, designing scalable solutions and implementing quickly
* Ability to influence leaders at all levels to understand their role in employee development
* Master’s degree in related disciplines (e.G., Human Resources, Instructional Design, Organizational Psychology, Adult Education)
* Excellent verbal and written communication;
ability to engage multiple stakeholders
* Ability to work in fast-paced, ambiguous environments and adapt to changing circumstances, processes and priorities
Amazon is an equal opportunities employer. We value diversity and are committed to protecting your privacy and the security of your data. Please consult our Privacy Notice to understand how we collect, use and transfer personal data of candidates. If you require a workplace accommodation, please contact the Recruiting Partner.
#J-18808-Ljbffr