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Global ecommerce emerchandizing coordinator (esplugues de llobregat)

Esplugues de Llobregat
*Nombre Oculto*
Publicada el 24 noviembre
Descripción

**Position Snapshot**:**Nespresso****Location: Barcelona, Spain****Permanent Contract****Grade: H**Join the Global Ecommerce Community at Nespresso**The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee.Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their espresso coffee.To grow E-Commerce team in Barcelona, we are currently looking for a**Global eCommerce Merchandizing Coordinator.****Main Purpose of Job**:The Integral eCommerce Merchandizing Coordinator is responsible to plan and deliver both technical & commercial guidance to drive operations of the eCommerce B2C& B2B channels (Website & Mobile) for a geographical region of Nespresso Markets (AMS, EU, AOA), by:- Support coordination, execution & evolution of global & local campaign operations, providing project support to ensure adherence & optimization of global standards and monitoring the quality & timely execution of digital content by markets.- Support business& cross-functional teams to leverage ecommerce technologies by raising awareness on tools & features to deliver a consistently best-in-class experience across all digital touch points- Pilot the integration of new ecommerce features and platforms as ecommerce champions, ensuring back office/operational requirements are accounted for and documented for future implementation in the global ecommerce community.- Ensuring eCommerce Boutiques deliver the best-in-class user experience to prospects and Nespresso members as knowledge & matter experts, providing guidance & recommendations to markets to deliver a seamless & consistent customer experience across all digital touch points at global scale.***Your responsibilities will be**:Coordinate global ecommerce operations (drive sales):- Support global eCommerce operations and campaigns (set-up, test and activate) including support of seasonal campaigns & optimization of permanent website content to achieve commercial objectives.- Monitor ecommerce performance to ensure optimal market operations & platform management.- Oversee digital asset management & complex HTML content to support global & local campaign activities while ensuring B2B & B2C websites are leveraging the most relevant practices, content & features.- Liaise with all business & IT stakeholders to ensure all digital content is up-to-date, relevant and compliant with global brand, security, content & commercial guidelines.Optimize the user experience (drive conversion):- Coordinate with different digital stakeholders to ensure a seamless experience and optimized purchasing funnel across all platforms.- Plan & oversee the global implementation of eMerchandising activities in collaboration with Performance & cross-functional teams.- Ensure a best-in-class B2C & B2B customer experience & performance through the assessment and optimization of eCommerce channels (mobile & desktop) in the fields of search, eMerchandizing, catalog management, personalization, brand content, services & compliancy.Govern the day-to-day operations (drive business continuity):- Coordinate User Acceptance Testing with IS/IT stakeholders, ensuring business critical systems and processes remain operational and bug free.- Ensure prioritization of platform regression, championing needs of markets where necessary.- Support incident management for any major issue (global/local) affecting conversion rate, new member’s activation or availability of the products or the platforms.**Key experiences**:- Relevant degree with strong Web knowledge and experience- Strong organizational or project management skills in an international commercial environment- At least 3 years of experience in digital & ecommerce activities, including Content Management Systems, Personalization & Targeting, eMerchandizing, product lifecycle management- HTML, CSS, Javascript, experience across multiple CMS- Advanced knowledge of digital media management & optimization- Deliver web-ready marketing materials based on predefined specifications & creatives- Accuracy, reliability & vigilant attention to detail- At ease with IT Technologies & architecture- Proven track record in delivering end to end-user experiences in a digital context- Able to work under pressure- Accuracy and reliability- Project-oriented and Innovation minded- English (fluent)- Understanding of Google Analytics is necessary.**Other skills**:- Customer-service oriented mentality at the service of the Nespresso markets.- Strong interest in new eCommerce topics.**Benefits**:- Join a dynamic team in Barcelona with global scope and mission to provide the best in class digital platforms and capabilities.- Grow your career in a multinational company that offers an attractive international working environment with constant opportunities for development.

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